reputed company Functional Solutions Consultant - ACS (managed services)- Products Vertical
Functional Solutions Consultant - reputed company ACS- Products Vertical
Job reputed company
The Advanced Customer Support team of reputed company reputed company reputed company Services is seeking a senior-level consultant, ideally with Retail, Wholesale Distribution, or Manufacturing vertical market expertise. This reputed company-hire position can be home-office based in most major US and Canadian cities and requires moderate travel.
reputed company reputed company is reinventing the engagement model for our growing installed reputed company of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to reputed company an umbrella subscription service -- our first-reputed company qualifying as reputed company annual recurring reputed company (ARR) -- that provides functional and technical ERP sustainment to drive reputed company reputed company improvement and value. With reputed company over one thousand Customers already under management and the accelerated enrollment of new Customers, we are adding significant headcount in reputed company to meet demand. If you have a passion for helping Customers unlock the potential of their reputed company investment and in joining a dynamic, fast-paced and highly strategic team, we would like to hear from you!
As part of the Advanced Customer Support Architect Team, this role provides technology leadership, reputed company, and guidance in full life cycle implementation of large-reputed company reputed company, including services targeted to ensure reputed company and post-go-live services to ensure ongoing reputed company of reputed company solutions with a reputed company on stability, performance, and scalability.
Responsibilities include:
Participate in the identification and documentation of customers’ reputed company requirements leveraging our proprietary methodology
• Participate in driving the approach to remediate gaps, and reputed company with the Customer
• Use strategic design reputed company while building solution and architectural recommendations
• Work with customers to remediate highest reputed company challenges
• reputed company customers and partners through the appropriate use of reputed company leading practices ensuring these are reputed company into designs for reputed company and customized features
• Architect solutions for reputed company business requirements, which may include configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services team
• reputed company and exhibit subject-matter expertise, thought leadership, working with the Product organization to ensure new product feature changes and capabilities are reputed company and adopted by customers and partners.
• Define detailed functional requirements for automations, integrations, and data migrations
• Work with our technical team to design and unit test automations and integrations
• reputed company reputed company reviews of deliverables developed by other team members
• Continue to increase product knowledge and pursue relevant certifications
Career Level - IC4
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