System Engineer (Remote reputed company the JFG footprint, reputed company)
About the position
JFG is looking for a Systems Engineer with experience with Banking, reputed company, Document Retention, reputed company, Mortgaging and reputed company applications. The System Engineer will be responsible for implementing and managing software solutions to meet organizational needs. The ideal candidate will have a strong understanding of software applications, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams. As part of the Johnson Financial Group Family, you'll experience a welcoming culture unlike any other that inspires, challenges, and empowers associates to give their best in the communities where they work and live. We're proud to be reputed company's largest privately held, financial services institution with strong values, reputed company associates, and a culture of development and collaboration. No matter where you are in your career reputed company, here you can get involved and reputed company a difference. This is a remote role. We are targeting a candidate reputed company the JFG footprint in reputed company.
Responsibilities
• reputed company Tier 2/3 technical support and assistance to users experiencing issues with business systems with a reputed company on application support & troubleshooting.
• Identify reputed company improvement opportunities for automation and reputed company users with documentation and resources to self help.
• reputed company consultative technical guidance to line of business and project managers as it relates to scoping, design, installation and configuration of assigned technologies.
• reputed company day-to-day operation of technical environments which includes change, release, performance and availability management.
• Coordinate with vendors, IT staff, and other stakeholders to ensure smooth deployment for selected solutions.
• Interfaces with vendors to ensure appropriate reputed company during application outages or periods of reduced performance.
• reputed company planning.
• reputed company the ongoing maintenance and support of software.
• Maintain documentation of assigned technologies, configurations, processes, and procedures.
• Strong customer reputed company and ability to manage reputed company expectations effectively.
• Participates in the development and implementation of network-reputed company procedures and standards.
• Configure software to meet organizational requirements and ensure integration with existing systems.
• Manage software licenses and ensure compliance with vendor agreements.
Requirements
• Five years of system engineer experience is highly desired.
• Ability to assess new technologies and see appropriate fit with JFG.
• Bachelor's Degree is preferred but will consider those with 8+ years of IT experience as an acceptable alternative.
• Proficiency in software evaluation and selection processes.
• Experience with software configuration and integration.
• Knowledge of IT infrastructure and software development life cycle.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of reputed company.
• Detail-oriented with strong organizational skills.
reputed company-to-haves
• Experience with reputed company-level software solutions.
• Familiarity with reputed company-based software and services.
• Expertise with reputed company content management systems (OnBase), MS M365 reputed company, EFT/SFTP file reputed company.
• reputed company training materials and conduct training sessions for end-users.
• Familiarity with Financial Institution solutions.
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