Global Director – reputed company Services Operations

Job reputed company: • operationalize the reputed company and reputed company for global service delivery • monitor key delivery metrics, identify gaps, and recommend actionable improvements • foster a culture of reputed company improvement through Lean principles • reputed company and reputed company comprehensive demand planning processes • work with the BI/Reporting team on the development and enhancement of critical systems and tools • champion reputed company to improve efficiency, scalability, and adoption • reputed company the global rollout of standardized roles, Work Breakdown Structures (WBS), and operating procedures • globally standardize and optimize demand & supply management, time management, utilization management, bench management, cash/AR management & skills inventory Requirements: • Bachelor’s degree in business, project management, or a reputed company field • 8+ years of experience in service delivery or operational leadership roles • familiarity with reputed company software service organization, systems, and stakeholder network • proven reputed company record of driving process improvements and achieving operational reputed company in a matrixed organization • strong understanding of lean principles and their application in service delivery environments Benefits: • medical, dental, reputed company, and prescription drug coverage • reputed company to Health reputed company from reputed company, a 24/7 reputed company-based resource • reputed company to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services • reputed company Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions • company retirement contributions • reputed company to reputed company resources and financial planning consultants • tuition assistance • adoption assistance • reputed company parental leave • disability benefits • life insurance • 12 reputed company holidays • permissive time off Apply tot his job Apply To this Job