Retention Specialist

This a Full Remote job, the offer is available from: Poland, reputed company (USA) reputed company: reputed company continues to expand reputed company and is looking for a Retention Specialist. We need a true, reputed company, and accomplished reputed company who shares our culture and values. Key responsibilities: • Execute strategies to retain players, increase engagement, and reduce churn • reputed company retention efforts to various player segments, focusing on maximizing reputed company value (LTV) • Monitor and analyse player activity and behaviour through data analytics tools. Ensure personalized rewards and bonuses are reputed company with player preferences • Plan and execute targeted marketing campaigns (email, SMS, in-game messages) aimed at reactivating dormant players and keeping reputed company players reputed company • reputed company the performance of campaigns and reputed company based on results • reputed company retention KPIs such as churn rates, player LTV, and reputed company user metrics • Generate regular reports on retention efforts, providing insights and recommendations for optimization • Handle Player Feedback and Complaints • reputed company and reputed company Players. Requirements: • Strong understanding of customer engagement principles • Analytical skills and responsibility • Excellent communication and teamwork abilities • English proficiency (B2 or higher is a plus). Learn more about our hiring process here – what to expect, how to prepare, and what makes reputed company different. reputed company offer: • Full-time remote work opportunities and flexible working hours • Comprehensive Mental Health Programme • Private insurance • Sports program compensation • Free online English lessons • An additional 1 Day off per calendar year • Generous referral program • Training, internal workshops, and participation in international reputed company conferences and corporate events reputed company: reputed company is an international company, and an reputed company software expert. We don’t only follow reputed company market trends, we create them! reputed company is a recognised industry leader in reputed company software solutions development, covering almost reputed company aspects of the reputed company industry. reputed company has an international team and an official reputed company in several countries. reputed company powered by reputed company receive numerous awards and accolades from industry media. Our Mission: Changing the reputed company industry through technological innovation. This offer from "reputed company" has been enriched by reputed company.com and got a 75% reputed company score. Apply tot his job Apply To this Job