Experienced Employee Engagement Program Manager – Payment Risk Operations and Internal Communications Specialist

Introduction to Workwarp and the Role Workwarp, a leading innovator in the tech industry, is seeking an exceptional Employee Engagement Program Manager to join our dynamic Payment Risk Operations team. As a key member of our Employee Excellence team, you will play a pivotal role in planning, implementing, and improving initiatives that foster a unified and cohesive experience for our global employees. If you are passionate about internal communications, employee engagement, and driving positive change, we encourage you to apply for this exciting opportunity. About the Team and the Role The Employee Excellence team is dedicated to enhancing the employee experience and promoting a culture of excellence within our organization. As the Employee Engagement Program Manager, you will be responsible for overseeing our internal communications and engagement program, identifying areas for improvement, and developing strategies to increase employee engagement and satisfaction. You will work closely with key partners, manage communication strategies, and analyze customer feedback to inform data-driven decisions. Key Responsibilities • Develop and implement comprehensive internal communications plans to engage and inform employees across the organization • Collaborate with cross-functional teams to create and deliver content across various internal channels • Author and publish employee-facing newsletters, emails, and other communications to ensure timely and effective information sharing • Lead change management efforts, ensuring seamless transitions and minimal disruption to employees • Build and maintain strong relationships with internal stakeholders, including team members, leaders, and other departments • Proactively identify areas for improvement and develop creative solutions to complex communications challenges • Manage and maintain organization wikis, Slack channels, and announcements to ensure accurate and up-to-date information • Develop and track key performance indicators (KPIs) to measure the effectiveness of internal communications and engagement initiatives Essential Qualifications To be successful in this role, you should have: • 3+ years of experience in program or project management, preferably in internal communications, employee engagement, or a related field • Proven experience working cross-functionally with technical and non-technical teams • Strong analytical and problem-solving skills, with the ability to use data and metrics to drive improvements • Excellent writing and communication skills, with the ability to craft compelling content for various audiences • Experience with project management tools and software, such as Asana, Trello, or similar platforms Preferred Qualifications While not required, the following qualifications are highly desirable: • 5+ years of experience in employee communications, internal communications, or corporate communications in a tech company • Proven experience managing global employee engagement programs for organizations with 5000+ employees across multiple continents • Advanced video production skills, including experience with professional editing software such as Adobe Premiere Pro, Camtasia, or Final Cut Pro • Experience implementing repeatable processes and driving automation or standardization • Strong understanding of data analysis and its application in driving business decisions Skills and Competencies To excel in this role, you should possess: • Excellent communication, interpersonal, and project management skills • Strong analytical and problem-solving abilities, with a data-driven approach • Ability to work independently and collaboratively as part of a team • Proactive and adaptable, with a willingness to learn and take on new challenges • Strong attention to detail, with a focus on quality and accuracy Career Growth Opportunities and Learning Benefits At Workwarp, we are committed to the growth and development of our employees. As an Employee Engagement Program Manager, you will have access to: • Professional development opportunities, including training, workshops, and conferences • Mentorship and coaching from experienced leaders and professionals • Opportunities to work on high-impact projects and initiatives, driving real change and results • A collaborative and dynamic work environment, with a team of talented and dedicated professionals Work Environment and Company Culture Workwarp is proud of its inclusive and diverse culture, which empowers employees to deliver exceptional results. We offer: • A remote work arrangement, allowing you to work from anywhere and maintain a healthy work-life balance • A competitive salary and comprehensive benefits package, including medical, financial, and other benefits • A dynamic and collaborative work environment, with a focus on teamwork, innovation, and creativity • Opportunities to engage with and contribute to our local communities, through volunteer work and other initiatives Compensation, Perks, and Benefits Our compensation package is designed to attract and retain top talent. As an Employee Engagement Program Manager, you can expect: • A competitive salary, ranging from $66,800 to $142,800 per year, depending on location and experience • A comprehensive benefits package, including medical, dental, and vision coverage, as well as retirement savings and other perks • Opportunities for professional development and growth, including training, mentorship, and education assistance • A dynamic and supportive work environment, with a focus on work-life balance and employee well-being Conclusion If you are a motivated and experienced professional, passionate about internal communications and employee engagement, we encourage you to apply for this exciting opportunity. As an Employee Engagement Program Manager at Workwarp, you will have the chance to make a real impact, driving positive change and growth within our organization. Don't miss out on this opportunity to join our dynamic team and take your career to the next level. Apply today! 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