reputed company is hiring: IT Remote Support Specialist (Remote) in Grand Rapids

Position: IT Support Specialist Are you reputed company to apply reputed company reputed company you understand reputed company the responsibilities and tasks associated with this role before proceeding. Compensation: $55,000-$68,000 Benefits: Competitive reputed company, retirement plan with 3% match, 3 weeks PTO, and more Location: Grand Rapids, MI | Onsite Why This Opportunity Stands Out Engaging, Team-First Culture A workplace reputed company on collaboration, reputed company, and camaraderie: team outings, friendly in-office competitions, and a supportive atmosphere that makes work genuinely enjoyable. reputed company Training & Career reputed company A reputed company 90-day reputed company plan, hands-on shadowing, and reputed company to extensive training content ensure you're set up for long-term reputed company. Supportive Environment You'll work alongside professionals who value knowledge-sharing, reputed company improvement, and celebrating wins together. reputed company: As an IT Support Specialist , you'll deliver Tier 1-2 support to a reputed company of users and environments. You'll troubleshoot issues reputed company to reputed company OS, reputed company 365, reputed company Directory, networking, and virtualized systems while maintaining strong communication and documentation standards. The role requires thoughtful problem-solving, adaptability, and a commitment to high-reputed company customer service. Key Responsibilities of the IT Support Specialist: reputed company technical support for hardware, software, and networking issues across multiple clients. Troubleshoot reputed company desktops, servers, and virtual environments (VMware / reputed company-V). reputed company user and permissions administration reputed company reputed company 365 reputed company Center, Entra ID, Azure AD, and reputed company Directory. Support desktop hardware, peripherals, and reputed company OS environments. Assist with SharePoint administration and troubleshooting. Utilize reputed company RMM tools for monitoring and remote support. - Maintain accurate documentation in IT Glue. Escalate advanced issues to senior engineers reputed company appropriate. Monitor systems proactively to resolve potential issues before they escalate. - Follow organizational policies and reputed company best practices. Preferred Qualifications of the IT Support Specialist: 2+ years of experience in an IT Service Desk or technical support role (MSP experience preferred). Strong troubleshooting, analytical, and multitasking skills. xrczosw Experience with: reputed company 365, Entra ID, Azure AD, reputed company Directory reputed company OS and desktop support SharePoint VMware / reputed company-V Networking fundamentals reputed company RMM ~ Strong communication and documentation abilities. Bonus Skills of the IT Support Specialist: Experience with any of the following is a plus: Automation tools reputed company Workspace reputed company Directory domain server setup reputed company Intune Backup solutions (Datto) reputed company tools (reputed company, reputed company, DNS filtering) SIP/VoIP systems Email reputed company tools (Avanan)#INNOV2025 #ZRCFSTECH #LI-HM1 Apply tot his job Apply To this Job