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[Remote] IT Systems Engineer - Remote - Only CST/EST Profiles - W2 Role

Remote, USA Full-time Posted 2025-11-24
Note: The job is a remote job and is open to candidates in USA. TSR Consulting is seeking a Lead Engineer I for KPMG's Digital Nexus technology organization. The IT Systems Engineer will support and enhance ServiceNow Discovery and Service Mapping capabilities, ensuring accurate infrastructure and application services mapping. Responsibilities • Support, enhance and maintain the ServiceNow Discovery and Service Mapping capabilities to ensure accurate population of infrastructure and application services • Host Discovery workshops and design work sessions to obtain requirements clarity regarding added technology components and how current settings support Discovery capabilities for new onboarded technologies • Execute deep technical configuration and scripting for ServiceNow ITOM: Discovery patterns, schedules, probes, and sensors, MID Server troubleshooting • Ensure efficient reconciliation and avoidance of CI duplication through effective identifiers and data policies (e.g., Identification Reconciliation Engine (IRE)) • Lead the build out, attestation, refinement, and troubleshooting of Service Maps to ensure accurate representation • Perform regular health checks and operational reviews of Service Maps and Discovery error trackers, to identify incomplete mappings, broken dependencies or other discrepancies and issues that require remediation • Act with integrity, professionalism, and personal responsibility to uphold KPMGs respectful and courteous work environment Skills • Minimum six years of proven experience with CMDB, Discovery and Service Mapping Operations • Bachelors degree from an accredited college or university is preferred • Deep functional and technical knowledge of data services, including integration with 3rd party sources (SCCM, JAMF, Solarwinds), familiarity with cloud infrastructure (AWS, Azure, GCP) • Experience with Identification & Reconciliation Engine (IRE), Service Graph Connectors, MID Server management (strong troubleshooting skills with MID Servers, connectivity, and system performance) • Understanding of IT Asset Management (ITAM) and Vulnerability Response principles and their integration with CMDB • Strong organizational skills and ability to work on multiple projects simultaneously. Company Overview • TSR is a relationship-based, customer-focused IT and technical services staffing company. It was founded in 1969, and is headquartered in Hauppauge, New York, USA, with a workforce of 501-1000 employees. Its website is http://www.tsrconsulting.com/. Company H1B Sponsorship • TSR Consulting has a track record of offering H1B sponsorships, with 4 in 2025, 1 in 2024, 3 in 2023, 6 in 2022, 1 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job

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