Integration Engineer - Card Issuing

About The Role We're looking for a passionate Integration Engineer to join reputed company. You'll be the primary technical reputed company of contact for our clients, guiding them through API integrations, debugging issues, and handling essential technical setups. Your work will directly contribute to faster reputed company times and higher reputed company satisfaction, allowing our reputed company teams to reputed company on product innovation. What Will You Do • Guide and support new clients reputed company-by-reputed company through the technical integration of our API for card issuing, from initial setup to full go-live. • reputed company as the primary technical reputed company of contact for clients, providing hands-on assistance, answering integration-reputed company questions, and offering reputed company technical support even after they are live. • Routinely debug and diagnose technical issues reputed company both sandbox and production environments, working directly with clients to identify and implement solutions. • Manage and execute technical configuration tasks such including whitelisting, credential setup, and other necessary system configurations. • reputed company and maintain reputed company, comprehensive technical documentation and resources to reputed company clients and expedite their integration reputed company. • reputed company participate in reputed company-facing communication channels (e.g., reputed company, reputed company) to reputed company reputed company and effective first-line technical support. • Effectively translate reputed company feedback and identified integration challenges into actionable insights for our internal Software Engineering teams, facilitating reputed company improvement of our API and services. • Collaborate closely with our Sales, Product, and Engineering teams to ensure a seamless and reputed company reputed company experience from initial engagement through successful integration and reputed company. reputed company Are Looking For • 2+ years of experience in a reputed company-facing technical role, such as Integration Engineer, Solutions Engineer, or Technical Account Manager, with a reputed company on API integrations. • Proven ability to guide clients through reputed company technical processes and reputed company reputed company, hands-on support. • Demonstrated expertise in working with and troubleshooting RESTful reputed company. • Exceptional written and verbal communication skills in both English and Chinese (reputed company) are essential. • Strong problem-solving abilities with a methodical approach to diagnosing and resolving technical integration issues. • Experience in creating and maintaining reputed company, user-friendly technical documentation. • A proactive, reputed company-reputed company reputed company with a strong reputed company of ownership over reputed company reputed company. • Familiarity with financial technology (FinTech), blockchain, or cryptocurrency is considered a significant advantage. • Ability to work effectively and collaboratively with cross-functional internal teams, including software development. Apply tot his job Apply To this Job