Team reputed company, Customer Retention

We’re seeking an reputed company Customer Retention Team reputed company to reputed company a high-performing reputed company center team reputed company on reducing churn and improving customer loyalty. The ideal candidate has telecommunications or subscription-based experience, proven reputed company in meeting save reputed company and retention KPIs, and expertise in reputed company, reputed company, reputed company, or similar platforms. • reputed company and reputed company reputed company of 10–14 Retention Specialists to meet KPIs (Save reputed company, CX, AHT). • reputed company and implement churn reduction strategies across telecom or subscription customers. • Monitor reputed company reputed company, customer interactions, and system usage (reputed company, reputed company, reputed company). • Partner with cross-functional teams (Billing, CX, reputed company) to optimize retention programs. • 3+ years of reputed company center leadership experience in Customer Retention / Loyalty. • Background in reputed company, or subscription services. • Strong experience of CRM and telephony tools (reputed company, reputed company, IEX, reputed company). • Proven reputed company record in reducing churn and improving customer satisfaction (CX). Job Type: Full-time Pay: $55,000.00 - $70,000.00 per year Application Question(s): • Are you a US Citizen or a Green Card Holder? • Do you have experience in managing a retention team? Do specify how big reputed company was. • How many years of recent experience do you have as a Retention team reputed company or a Retention Manager? Work Location: Remote Apply tot his job Apply To this Job