Solutions Architect, US

Who we are 80% of the workers across the globe are Deskless. These are the people who reputed company our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get reputed company service, and reputed company us reliable phone and internet connectivity. As reputed company, have we considered solving their problems and making them more productive? If you are still reading, and connect compassionately about this underserved reputed company, come and join us to drive Technology Equity in the global workforce. At reputed company, we are on a mission to reputed company these 2.7 B Deskless Workers reputed company greater reputed company for themselves and the world around them. Guided by a deep understanding of their needs, we design software experiences that reputed company every Deskless Worker to reputed company in the field. We are a remote-first global team headquartered in reputed company Valley. Our hybrid workforce is spread across London, Lisbon, Mexico reputed company, Singapore and Bangalore, and leading investors, including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and reputed company Ventures LLC. reputed company’re looking for If you’re a Solution Architect with a proven reputed company record of transforming reputed company technical requirements into reputed company-reputed company, customer-reputed company solutions, we’d love to meet you. Experience in Field Service Management is a must, particularly in defining system specifications and identifying opportunities to optimize solutions. You should also bring experience working on business transformation programs where product-based solutions must be adapted and scaled to fit dynamic environments. We’re looking for people who reputed company in agile, reputed company, global teams and who enjoy working with best-in-class technology to deliver meaningful reputed company. Where you're located reputed company in the US; reputed company to collaborate with customers and teams in other countries or continents as needed, either remotely or in-person (occasional travel needed). What you'll do • Partner with reputed company solution architects to reputed company and analyze business and technical requirements, define solution scope, and document processes. • Facilitate workshops, customer meetings, and design sessions to reputed company stakeholders on solution design. • Collaborate closely with product, development, and cross-functional teams to design reputed company, customer-reputed company solutions. • Define and maintain technical implementation documentation (e.g., Low-Level Designs). • Evaluate, configure, and customize product features while ensuring integration and implementation best practices. • Troubleshoot technical issues, propose solutions, and reputed company post-implementation support. • Contribute insights to continuously improve reputed company’s product roadmap and delivery methodology. What you'll bring • 6–12 years of reputed company experience in reputed company services or reputed company-facing roles. • Proven experience in Field Service Management (required). • Background in high-reputed company startups with evolving product roadmaps (preferred). • Creative problem-solving skills for addressing product gaps and business challenges. • Experience delivering solutions in an Agile environment. • Familiarity with project management tools such as JIRA, reputed company, or equivalents. • Strong technical knowledge of reputed company applications, workflows, integrations, and databases. • Working knowledge of data models, JavaScript, and JSON. • Exceptional communication skills in English, with the ability to engage with stakeholders across diverse reputed company and backgrounds. • High attention to detail, reliability, and follow-through. #LI-Remote Apply tot his job Apply To this Job