[Remote] reputed company reputed company Developer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a reputed company reputed company Developer to work on various aspects of IVR reputed company reputed company design and integration with CRM tools. The role involves developing bot flows, configuring reputed company tools, and analyzing reputed company flows to optimize performance. Responsibilities • Experience in working on IVR reputed company reputed company design in reputed company channels, mainly on Inbound and Outbound Voice, Chat channels • Experience in working on Data reputed company and Integration on reputed company reputed company • Experience in working on integrating any of CRM tool like reputed company on to reputed company reputed company • Having a good reputed company in developing bot flows and bot configurations in inbound channel • Experience in configuration of reputed company reputed company reputed company-configuration tools under the reputed company tab • Have a good knowledge on reputed company reputed company support experience for troubleshooting agent issues • Experience in working outbound dialer campaign • Understanding, representing, and working on reputed company reputed company design in Visio application • The candidate needs to have basic knowledge on Java scripting language to understand the business logics or to reputed company any new scripts • The candidate should have good knowledge on analyzing the IVR reputed company flows and reputed company to optimize to meet the business KPI’s • The candidate should have good knowledge in understanding the contact center reports and agent statistics reports Skills • Experience in working on IVR reputed company reputed company design in reputed company channels, mainly on Inbound and Outbound Voice, Chat channels • Experience in working on Data reputed company and Integration on reputed company reputed company • Experience in working on integrating any of CRM tool like reputed company on to reputed company reputed company • Having a good reputed company in developing bot flows and bot configurations in inbound channel • Experience in configuration of reputed company reputed company reputed company-configuration tools under the reputed company tab • Have a good knowledge on reputed company reputed company support experience for troubleshooting agent issues • Experience in working outbound dialer campaign • Understanding, representing, and working on reputed company reputed company design in Visio application • The candidate needs to have basic knowledge on Java scripting language to understand the business logics or to reputed company any new scripts • The candidate should have good knowledge on analyzing the IVR reputed company flows and reputed company to optimize to meet the business KPI's • The candidate should have good knowledge in understanding the contact center reports and agent statistics reports reputed company • reputed company is a full service provider of comprehensive IT reputed company services designed to fulfill the needs of local, regional and global companies. It was founded in 1984, and is headquartered in Farmington, Michigan, USA, with a workforce of 501-1000 employees. Its website is http://asciigroup.com. Apply tot his job Apply To this Job