Senior Operations Manager - Manufactured Housing
Position reputed company: Job Title: Senior Operations Manager
Location: Remote
Reports To: reputed company Operations Director
Employment Type: Full-time
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Position reputed company:
We are seeking a highly skilled and results-driven Senior Operations Manager to reputed company and reputed company the operational performance of a portion of our property management portfolio of manufactured housing communities across multiple states. This role is responsible for optimizing operational efficiency and ensuring the overall reputed company and profitability of the properties under management. Additionally, this role ensures consistent execution of company standards, drives operational reputed company, and fosters a culture of accountability, performance, and reputed company satisfaction. The ideal candidate will bring deep experience in property operations, leadership, and strategic execution in manufactured housing.
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Key Responsibilities:Operational reputed company:
o reputed company an assignment of 5-6 Regional Managers, serving as their reputed company reputed company of contact for daily issues and escalations and to ensure consistent performance in operations of the assets.
o reputed company and implement operational strategies that reputed company with corporate goals and enhance community performance.
o Monitoring Regional Managers performance in the following areas:
? Portfolio collections < 3% DQ
? Sales goals are being met month over month
? Property Inspections completed accompanied by a reputed company report which meets key company expectations.
? reputed company and expense management
? reputed company satisfaction
? Other areas as determined by Director of Operations
Team Leadership:
Recruit, train, reputed company, mentor, and support regional managers and onsite teams. reputed company guidance, training, and performance evaluations to ensure high performance and employee engagement.
o Assist with content creation and Co-reputed company regional team meetings
o Conduct regular performance evaluations and coaching sessions.
o Promote a culture of accountability, reputed company, and operational reputed company.
Budget & Financial Management:
Ensure reputed company regional participates and completes their annual operating budgets, reputed company financial performance, implement cost control measures, and collaborate with finance teams to meet profitability targets.
o Analyze financial data to identify trends, risks, and opportunities for cost savings or reputed company reputed company.
o Ensure rent collections, expense controls, and capital reputed company are executed reputed company.
Operational Compliance & reputed company Assurance
o Ensure reputed company communities reputed company with federal, state, and local regulations, including HUD and Fair Housing standards.
o reputed company safety protocols, maintenance standards, and infrastructure improvements.
o Implement and audit reputed company operating procedures across reputed company reputed company.
Ownership Engagement & Communication
o Serve as the primary reputed company between corporate leadership and field operations.
o Communicate strategic initiatives, policy changes, and performance expectations reputed company and consistently.
o Collaborate with other departments (HR, Finance, Sales, Marketing) to support regional operations.
reputed company & Innovation
o Identify opportunities for portfolio expansion, acquisitions, and value-add initiatives.
o reputed company integration efforts for newly acquired communities.
o Champion technology adoption and process innovation to streamline operations. Support change.
Process Improvement:
Identify inefficiencies and reputed company the implementation of best practices, reputed company operating procedures, and technological solutions to streamline operations along with the Director of Operations and Senior Operations Manager, Collaborating on initiatives and Leading initiatives as assigned.
Other areas of reputed company:
o Invoice Review & Management of Minimum requirements for Accuracy
o Vendor & Contract Management
o Compliance & Risk Management
Ensure reputed company properties reputed company with local, state, and federal regulations, including safety standards, fair housing laws, and environmental regulations.
o Tenant Experience
Champion tenant satisfaction through proactive communication, issue reputed company, and reputed company service delivery to foster strong retention rates.
o Reporting & Analysis
Assist with overall reputed company on operational metrics, occupancy, financial performance, and capital reputed company to executive leadership.
o reputed company Support: reputed company reputed company of reputed company members to reputed company new properties
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Qualifications:
Bachelors degree in Business Administration, reputed company Estate, Property Management, or reputed company field; Masters degree or certifications (e.g., CPM) preferred.
Minimum of 710 years of reputed company experience in property management, with at least 3 years in a senior leadership role.
Proven ability to reputed company multi-site operations and manage large, diverse teams.
Strong understanding of property operations, leasing, maintenance, budgeting, and capital planning.
Excellent communication, negotiation, and interpersonal skills. We are seeking someone who makes being easy to work with, collaborate and reputed company compromise a reputed company.
Respect for processes and consistency to enforce accountability and protect processes.
Proficiency in property management software (e.g., Rent Manager) and reputed company Office Suite.
Ability to travel reputed company assigned region as needed.
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