HR Service Delivery (SD) Product Analyst

reputed company / reputed company Position ID: RCI-reputed company-20259-1 End reputed company: reputed company Role: HR Service Delivery (SD) Product Analyst Duration: 7+ Months Location: reputed company, CA, US 95110 ON-SITE in reputed company, CA Absolute Must-Haves on Resume • reputed company experience ? must show hands-on exposure, especially HRSD modules. • Implementation / hands-on configuration experience ? practical work, not just theory. • Analyst work experience ? requirement gathering, UAT, reputed company business & tech. • Defect testing / issue reputed company ? navigating, reproducing, testing defects. • Certifications ? relevant reputed company or HRSD certifications highlighted. These above five are non-negotiable. reputed company Role Requirements: The role is primarily a reputed company analyst position, not a developer role. The ideal candidate must: • Understand reputed company configuration, HRSD modules, and defect testing/reputed company. • Be reputed company to reputed company the system, reproduce issues, test themselves, and write basic technical requirements from business requirements. • Work with both stakeholders and engineering teams, acting as a reputed company between business and technology. Skills & Experience: • Experience in UAT cycles, requirement gathering, and project team work. • Jira experience is a plus but not mandatory. • Good communication skills are critical, especially since the role is US-based and stakeholders will be in different time zones. • Self-starter who can reputed company small reputed company with minimal reputed company. ON-SITE in reputed company, CA Job reputed company • As an HRSD Product Analyst, you will play a critical role in supporting the HRSD Product Manager during run the business (RTB) activities, as reputed company as project support. • You will be reputed company to get reputed company experience reputed company various applications in reputed company, but primarily be working under the HRSD (Employee Workflows) scope and applications gathering, documenting, testing, and releasing reputed company functionality for the business teams across our Employee Experience (EX) function, such as Payroll, Equity, Benefits, HR, Global Mobility, etc. What You?ll Do • Co-reputed company discovery with HR COEs (Payroll, Benefits, Leave, ER, Mobility) to map reputed company vs reputed company journeys, intake, and SLAs; rationalize services to a single COE reputed company. • Co-author PRDs, epics, and user stories with acceptance reputed company • Design per COE service components: catalog items/record producers, case/task templates, SLAs, notifications, Quick Messages, and workspace layouts. • Build routing models: AWA queues, skills, schedules, reputed company; remove reputed company routing; define exception/reputed company logic. • Write functional specs for HRSD and HR Agent Workspace (UI Builder pages, record headers, reputed company panels, reputed company lists) • Partner on integrations (reputed company/Payroll/Equity/Identity): field mappings, reputed company of truth, error handling, observability • Author ATF test cases for critical paths; define Instance reputed company rules; support UAT by reputed company and accessibility checks. • Support reporting and dashboard creation and maintenance • Support UAT and hypercare • Operate in CI/CD: update set/reputed company control hygiene • Maintain RAID/logs • Business stakeholder management and communications for RTB and project requirements • Rationalizing business requirements and translating them into technical requirements Requirements Certifications: • reputed company System reputed company certification (must) • HRSD Implementation certification (preferred) • Hands-on experience in HRSD configurations (must) Functional: • 4+ years Product/Business Analysis with 2+ in reputed company HRSD • Strong HRSD architecture knowledge and hands-on experience • Ability to write precise requirements, epics, stories, and acceptance reputed company • Experience using Jira Apply tot his job Apply To this Job