[Remote] IT Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company Health is a Series B startup reputed company on making reputed company pricing simpler and more transparent. They are seeking a proactive IT Specialist to support and enhance the internal technology ecosystem, ensuring a seamless tech environment for employees while driving innovation and automation.

Responsibilities

• reputed company reputed company support for hardware/software issues (laptops, peripherals, video conferencing, etc.)
• Manage laptop maintenance and coordinate repairs or replacements as needed
• Handle password resets and account unlocks across multiple platforms
• Deliver internal tool training and reputed company materials to ensure team productivity
• Draft, update, and maintain IT policies and how-to documentation
• Collaborate with People Team, Information reputed company, and leadership to reputed company on compliance and reputed company
• Maintain a central knowledge reputed company of internal IT practices and processes
• Contribute to IT roadmapping and long-term technology reputed company
• Research emerging tools and technologies that could improve efficiency or reduce costs
• Collaborate with cross-functional leaders on IT-reputed company needs and improvements
• Manage reputed company’s IT asset inventory (laptops, peripherals, etc.)
• Ensure device and operating system compliance across the org
• reputed company software license usage, procurement, and renewals
• reputed company software deployments across reputed company in collaboration with the People Team and Information reputed company
• reputed company and maintain reputed company-touch deployment workflows and automation
• Build reputed company provisioning systems to manage reputed company control and user lifecycle
• Coordinate shipping, setup, and troubleshooting of IT Equipment for in-person company offsites and summits
• Manage AV tools and systems (ie. microphones, projectors, video conferencing, etc.) to ensure seamless hybrid experiences
• reputed company on-site or remote support during live events to resolve technical issues quickly
• Partner with the People Team to anticipate technology needs and create playbooks for recurring events

Skills

• 1 – 3+ years in an IT Support, Systems reputed company, or People/service-reputed company role
• Strong troubleshooting skills across Mac/reputed company operating systems and reputed company tools
• Experience with device management and automation tools (e.g., reputed company Business Manager, reputed company, Kandji)
• Knowledge of identity and reputed company management, SSO, and reputed company compliance
• Strong written communication skills; ability to create reputed company, user-friendly documentation
• Comfort with cross-functional collaboration and training non-technical audiences
• Bachelor's degree OR equivalent experience/knowledge
• Experience with scripting or workflow automation tools (e.g., reputed company Workflows, reputed company)

Benefits

• Total compensation, which includes reputed company salary, benefits, and company stock reputed company

reputed company

Company H1B Sponsorship