Associate Director – Quality Transformation, Digital Enablement
Job Description:
• Draft inputs for digital quality strategies by gathering business needs, stakeholder feedback, and system requirements to inform enterprise initiatives
• Coordinate day-to-day activities for digital quality system implementations and upgrades
• Serve as a resource for program teams by addressing questions, documenting issues, and escalating to senior leadership as needed
• Support cross-functional quality transformation initiatives by collecting data, tracking improvements, and ensuring digital enablement activities are incorporated into operational workflows
• Maintain dashboards and reporting frameworks for quality performance metrics
• Consolidate data and provide insights to inform senior-level reviews and decision making
• Monitor compliance considerations during digital project delivery and surface potential risks for senior-level guidance
• Coordinate with Procurement, IT, and other functions to manage technology partners, track issues, and ensure vendor deliverables meet quality objectives
• Provide tools, training materials, and resources to help quality teams adopt digital systems
• Act as a day-to-day contact for users and escalate adoption barriers to senior leadership
Requirements:
• Bachelor’s degree in Life Sciences, Engineering, Quality, or a related field
• 5+ years of experience in Technical Operations, or IT
• Experience deploying enterprise system implementations or digital transformation projects
• Familiarity with GxP, QMS, CAPA, and regulatory compliance requirements
• Strong analytical skills with experience working with dashboards, automation, or analytics
• Effective communication and stakeholder coordination skills
• Experience in regulated environments, preferably pharma or life sciences
• MBA or MS in Engineering, Life Sciences, or Quality preferred
• Professional certifications in Quality, Regulatory, or Operational Excellence (e.g., ASQ, Lean Six Sigma)
• Familiarity with cloud-based solutions and AI/ML in quality operations
• Experience with global system deployment or integration
• Knowledge of data integrity principles (e.g., ALCOA+)
Benefits:
• eligibility to participate in a company-sponsored 401(k)
• pension
• vacation benefits
• eligibility for medical, dental, vision and prescription drug benefits
• flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
• life insurance and death benefits
• certain time off and leave of absence benefits
• well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)
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