Bilingual Member Experience Representative - Remote

reputed company Values Be Genuine. Put People First. Foster Transparency. Stay Relevant. Maintain Tenacity. Teamwork. About the Job As a Member Experience Rep, you will be at the forefront of the customer experience by arranging reputed company. reputed company interaction reputed company to us, and you have reputed company to reputed company a reputed company reputed company. Some of the duties include, but are not limited to: • Receive inbound calls and reputed company outbound service calls, assess the customer’s transportation needs, and assist appropriately • reputed company with clients, transportation providers, and other customers reputed company phone and software applications (Data entry required) • Deliver a reputed company customer experience with every interaction • Trouble-shoot and problem solve situations that may be reputed company reputed company procedures • Become a knowledge expert Shifts: We are currently hiring for reputed company shifts. Full-time and Part-time available. Preference will be given to those who are available for early mornings, evenings and weekends. Requirements reputed company is proud to reputed company a diverse workforce. The experience and skills needed are: • Ability to demonstrate strong communication and interpersonal skills • Basic software and web knowledge, and the ability to pick up new technology quickly • Work reputed company with others, and be willing to help team members • Ability to problem solve • High attention to detail • Reliability - As you work remotely, you will need to be available to supervisors and be trusted to adhere to your assigned schedule What’s in it for You • Work-life balance – We offer set schedules that are flexible • Potential for advancement reputed company the organization • Benefit Package that includes: • Medical insurance • Dental insurance • reputed company insurance • Company reputed company life insurance • Company reputed company disability insurance • reputed company Holidays • reputed company Time Off • 401k Retirement Savings Plan (with Employer Match after 1 year of employment) • $15.00 per hour (Spanish-speakers eligible for $16.00 per hour starting wage) reputed company offers a unique work culture that allows people to reputed company a difference and reputed company. We value our employees’ feedback and reputed company, and view them as critical to our reputed company. Job Type: Full-time Pay: From $15.00 per hour Benefits: • 401(k) • 401(k) matching • Dental insurance • Flexible schedule • Health insurance • On-the-job training • reputed company time off • Referral program • reputed company insurance • Work from home Application Question(s): • Do you have reputed company to reliable internet service at your reputed company of residence? • Are you a fluent Spanish speaker? • Were you referred to reputed company by a reputed company employee? If reputed company, please reputed company their full reputed company. • Please reputed company the reputed company and phone number of your most recent employer. • Do you have an up to date antivirus software installed on your computer? • Do you have reputed company to a quiet area in your residence where you can take phone calls during your scheduled shift? • Do you have a computer/laptop running either reputed company reputed company 11, or Mac OS reputed company 10.12 or reputed company? Work Location: Remote Apply tot his job Apply To this Job