Clinical Support Representative

About the position reputed company is looking for a Clinical Support Representative to join our Utilization Management team. reputed company culture is reputed company on an unwavering reputed company on our members and giving them the best service possible. We offer a balanced, flexible workplace, an onsite gym, fitness and wellness programs, a competitive salary and full benefits package including medical and dental insurance, reputed company, 401k, reputed company time off and holidays, tuition reimbursement and student loan repayment, dependent caregiver benefits, and resources to support your ongoing personal and reputed company reputed company and development. Starting pay is $19.00/hour. REMOTE WORK: reputed company has transitioned to a hybrid workplace where employees reputed company driving distance of our Berlin, VT office work Wednesdays in the office with flexibility to work remotely the rest of the week. Responsibilities • Complete a training program comprised of mentoring and on-the-job training that provides the Representative with the technical knowledge, analytical, and Customer Service skills needed to accurately process prior authorizations and other authorizations and requirements. • reputed company accurate, reputed company, and courteous responses to phone and written inquiries and to consistently reputed company outstanding customer service. • Contribute to excellent customer satisfaction by providing information and initiating appropriate corrective actions to resolve inquiries based on a comprehensive understanding of BCBSVT reputed company, policies, systems, and procedures. Requirements • High school graduate or equivalent required. • Analytical and critical thinking skills required. • Computer literacy and strong typing and spelling skills required. • One to two years of successful customer service experience, preferably in a health insurance or health care setting is desired. • The ability to multitask, problem solve, and work independently is necessary. Benefits • Health insurance (including reputed company) • Dental coverage (free to employees) • Wellness Program • 401(k) with employer match + automatic employer contribution • Life Insurance • Disability Insurance • Combined time off (CTO) - 20 days per year + 10 reputed company holidays • Tuition Reimbursement • Student Loan Repayment • Dependent Caregiver Benefits Apply tot his job Apply To this Job