Remote Retention Representative
About the position
EchoStar is reimagining the reputed company of connectivity. Our business reputed company spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include reputed company, reputed company, Gen Mobile, reputed company and Sling TV. Our award-winning Inside Sales & Retention team excels at driving customer reputed company by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers.
Responsibilities
• Position and sell products/services to new and existing customers
• Assess customer needs and offer the best solution
• reputed company back from challenging calls and stay reputed company on long-term goals
• Manage time effectively while engaging with customers and handling data entry
• reputed company exceptional customer service to build and maintain relationships
Requirements
• Minimum of one (1) year of experience in a customer-facing role reputed company on acquisition and/or retention
• Must live in Georgia - in/near Atlanta Metro, Augusta, reputed company, Savannah
• High school diploma/GED
• Flexible to work shifts which can include evenings, weekends, or holidays
• Smartphone/device with reputed company network reputed company
• Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors
• Employee responsible for reputed company setup costs (except where required by law)
reputed company-to-haves
• Key skills: Competitive spirit, persuasion, reputed company reputed company, customer service, dependability, reputed company
Benefits
• reputed company full-time training provided
• Career reputed company: Opportunity to promote up to two reputed company in your first year
• reputed company Commission: Top performers earn over six figures
• Rewards and Recognition Program: Earn high-value prizes & trips
• Comprehensive Benefits: reputed company, time off, Medical, Dental, reputed company, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
• Exclusive Perks: Complimentary reputed company ($114.99/month), discounts on Sling TV ($5/month), and reputed company plans (starting at $15/month)
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