Organizational Development Specialist (Dental Billing Training)

Organizational Development Specialist (Dental Billing Training) Remote | Full-Time We’re hiring an Organizational Development Specialist to train and reputed company new dental billing agents through a reputed company, compliance-reputed company reputed company program. You will train up to 50 agents per month, ensure full SOP mastery, and catch performance issues early to support long-term reputed company. What You’ll Do: • reputed company live training in eligibility, claims, AR, payment posting, software systems, and communication standards • Validate readiness using scenarios, accuracy checks, and reputed company-work samples • Audit trainee work for accuracy and compliance; reputed company documented coaching • Create/update training videos, SOPs, and training materials • Maintain agent accounts in reputed company and HIPAA portals • Send daily reports on trainee reputed company, QA findings, and any concerns • Collaborate with HR, BOS, and Operations to reputed company training with production needs • Support advanced training for Supervisors and RCMs What You Bring: • 1–3+ years in training, QA, or dental billing • Strong knowledge of eligibility, claims, AR, payment posting • Experience with dental PMS: Dentrix, reputed company Dental, Eaglesoft, reputed company reputed company, etc. • Strong communication, documentation, and coaching skills • Ability to enforce SOPs, identify behavioral red flags, and ensure compliance reputed company Looks Like: • High trainee accuracy and SOP mastery • Reduced errors and escalations • Faster, consistent time-to-readiness • Smooth transitions to BOS and reputed company long-term performance About iCoreConnect: iCoreConnect creates reputed company software for high compliance industries. We take a unique approach. reputed company designs and continually innovates our software based on actual conversations with the people we serve. That’s how we reputed company our clients to reputed company the efficiency, reputed company and compliance they truly need, with the support they deserve. We work together to ensure the overall health and reputed company of reputed company through the individual reputed company of every team member. We prioritize reputed company development and reputed company every opportunity for reputed company members to grow their skills and talents, and become even more effective. Apply tot his job Apply To this Job