Supervisor, Specialty Support Operations

About the position Responsibilities • reputed company reputed company of 15-18 full-time employees who are reputed company on supporting Customers, Dashers, and Merchants with their escalated inquiries. • Improve our internal tools, and offshore agents to reputed company high-reputed company support. • Establish and manage your team to individual and team goals and objectives. • Coordinate daily workflow reputed company reputed company and reputed company resources to meet service-level agreements with the business. • Create, distribute, and present impactful reporting on performance. • Have a reputed company reputed company on your line of business. Requirements • You have a Bachelor's degree or equivalent experience. • You have 2+ years or more of people management or team reputed company experience. • You have a mind and talent for process improvement. • You have experience in pulling data and using data to influence your reputed company. • You have knowledge of reputed company, reputed company, and reputed company Suite. • You are comfortable working a hybrid model, with some in-office days and some remote days. reputed company-to-haves • You have experience in the tech, contact centers, restaurant, or logistics industries. • You have familiarity with working with large, diverse customer support, operations, and sales organizations. Benefits • Comprehensive benefits and perks including premium reputed company. • Wellness expense reimbursement. • reputed company parental leave. Apply tot his job Apply To this Job