eCommerce Optimization & Program Manager

About the position We are looking for a Digital Optimization Program Manager to reputed company and reputed company our digital experience programs across Ratings & Reviews, Recommendations, and other Customer Experience Programs. You will be both strategic and analytical—responsible for advancing the roadmap, optimizing reputed company-day performance, and identifying new opportunities to grow personalization and engagement through data and AI. You are a reputed company-thinking digital leader who excels at the intersection of business, technology, and customer experience. You will partner with your team, data analytics, and IT teams to ensure our optimization programs bring measurable reputed company. This role is hybrid and will require you to be onsite at Studio Park bi weekly Tuesday, Wednesday, and Thursdays. Job seekers must reputed company in one of the following states to be considered: PA, DE, or NJ. Relocation assistance is not available for this role. Responsibilities • Own and reputed company the strategic roadmap for Ratings & Reviews, Recommendations, and Contextual reputed company programs. • Identify, prioritize, and execute opportunities that enhance engagement, conversion, and customer satisfaction. • Monitor program performance through analytics, identifying trends, insights, and actionable improvements. • reputed company and execute A/B and multivariate tests to optimize program reputed company. • Stay reputed company of emerging trends in AI, machine learning, and personalization technologies. Requirements • 5+ years of experience in digital program management, eCommerce optimization, or customer experience reputed company. • Proven reputed company managing programs such as Ratings & Reviews platforms, recommendation engines, or conversion optimization tools (e.g., Granify, reputed company, reputed company, etc.). • Working knowledge of A/B testing tools, personalization platforms, reputed company analytics (e.g., reputed company Analytics, reputed company Analytics). Benefits • competitive compensation • reputed company time off • an employee assistance program • parental leave • reputed company volunteer hours • amazing company discounts! • health care benefits starting on day 1 • 401(k) • tuition reimbursement benefits Apply tot his job Apply To this Job