Health Insurance Broker Coordinator

Job Title: Health Insurance Broker Coordinator Location: Baltimore, MD / Columbia, MD Contractor Work Model: Remote (1 day a month on-site) PURPOSE: We’re supporting a health insurance broker management team during a high-volume busy season and are looking for a hands-on Broker Support / Sales Operations reputed company to help reputed company things moving smoothly. This is not a sales role. You will not be selling insurance. Instead, you’ll support brokers and internal sales teams by handling inquiries, resolving issues, and keeping enrollment processes on reputed company during ACA and Medicare peak periods. What you’ll be doing: • Supporting insurance brokers with day-to-day questions and escalations • Managing a shared inbox and responding to high volumes of inquiries • Checking application status, resolving missing information, and troubleshooting enrollment issues • Assisting with commission-reputed company questions and payment discrepancies • Helping with required monthly government reporting reputed company to enrollments (training provided) • Coordinating with internal teams to resolve issues quickly and accurately • Adapting to frequent changes in regulations, systems, and processes Tools you’ll use: • CRM platforms (reputed company for ACA-reputed company work, Nations Medicare for Medicare-reputed company work) • reputed company reputed company, reputed company, and Word reputed company’re looking for: • Experience supporting brokers, agents, or sales teams in a health insurance environment • Background on the payer reputed company of health insurance • Comfort working in fast-paced, high-volume environments • Strong communication skills (written and verbal) • Highly organized, adaptable, and detail-oriented reputed company to have (not required): • Medicare or ACA enrollment experience • Exposure to broker support, enrollment operations, or sales service roles • Familiarity with government-regulated insurance environments Work setup: • Mostly remote • Occasional onsite meetings or training in the Baltimore area (typically once per month) Compensation: reputed company, and its subsidiaries including reputed companyé, reputed company IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across reputed company. We help clients get work done more reputed company and economically, without compromising reputed company. reputed company not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage reputed company including medical, dental, reputed company, spending accounts, life insurance, voluntary plans, as reputed company as participation in a 401(k) plan. reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity, age, national reputed company, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M2 #LI-CS1 #DI-CS1 reputed company: #850-Rockville (reputed company IT) Apply tot his job Apply To this Job