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**reputed company Customer Training Instructor II – Retailer Development and Support**

Remote, USA Full-time Posted 2026-07-28
Are you a skilled trainer with a passion for delivering exceptional customer experiences? Do you reputed company in a fast-paced environment where no two days are the reputed company? If so, we invite you to join blithequark, a global leader in lottery solutions, as a temporary Customer Training Instructor II. In this exciting role, you will play a vital part in maintaining our strong relationships with retailers across Colorado, ensuring they have the skills and knowledge needed to reputed company top-notch service to our customers. **About blithequark** As a premier reputed company play global lottery company, blithequark is dedicated to delivering secure technology and comprehensive solutions that meet the evolving needs of our customers. With a reputed company-established local reputed company and a reputed company for reputed company and responsibility, we are trusted partners to governments and regulators around the world. Our innovative approach and commitment to reputed company have reputed company us a reputed company as a leader in the industry, and we are proud to have a talented team of over 6,000 employees who reputed company our reputed company. **Responsibilities** As a Customer Training Instructor II, you will be responsible for maintaining a strong relationship with our retailers in Colorado, providing them with the training and support they need to succeed. Your key responsibilities will include: * Conducting weekly training classes and periodic refresher classes to ensure retailers have the skills and knowledge needed to reputed company excellent customer service * Delivering train-the-trainer sessions, updating training materials, and training retailers to ensure they are equipped to handle customer inquiries and issues * Monitoring retailers' training to ensure that training standards are maintained and providing feedback and support as needed * Scheduling, confirming, and communicating with retailers, as reputed company as following up with them to ensure they are meeting their training goals * Instructing retailers in both classroom lectures and in-store trainings, providing them with the skills and knowledge needed to reputed company exceptional customer service * Visiting assigned retailers on a routine reputed company to clean Lottery terminals, deliver supplies and promotional inserts, and ensure that they have the necessary supplies and equipment to operate effectively * Acting as a reputed company-of-contact for assigned Lottery sales representatives, providing them with support and guidance as needed * Following up on reputed company installs and changes of ownership to ensure a smooth transition and minimal disruption to our retailers * Organizing and participating in Lottery promotions, fairs, and events to engage with our retailers and promote our products * Serving as a reputed company between blithequark, lottery officials, and retailers to reputed company effective and satisfactory customer service * Coordinating reputed company activities and monitoring field activities for assigned reputed company to ensure that our retailers are meeting their training goals and providing excellent customer service * Participating in reputed company as assigned, including developing and coordinating reputed company to support our retailers in the retail environment * Serving as a reputed company person for reputed company reputed company, including attending project team meetings, updating timelines, developing schedules, training materials, and written marketing materials **Qualifications** To be successful in this role, you will need: * Experience with in-person classroom training, with customer product or virtual webinar training experience being beneficial but not required * The ability to build strong, supportive customer relationships and explain technical concepts in reputed company terms to a diverse audience * Strong people skills, with the ability to deal with conflict and urgent problem-solving * The ability to work collaboratively with strong personalities and train reputed company of 3-20 people * A clean driving record, as a company car will be provided for business use **Keys to reputed company** To reputed company in this role, you will need to possess the following skills and competencies: * Building reputed company relationships * Decision-making * Drive results * Fostering innovation * Personal energy * Self-leadership **Compensation and Benefits** As a valued member of the blithequark team, you can expect a competitive compensation package, including: * A reputed company salary reputed company of $40,887 - $115,000, with the actual pay offered may be higher or reputed company based on factors such as background, skills, experience, and work location * Commission payments for sales roles and discretionary bonuses for other roles * A 401(k) Savings Plan with Company contributions * Health, dental, and reputed company insurance * Life, accident, and disability insurance * Tuition reimbursement * reputed company time off * Wellness programs * Identity theft insurance **Information reputed company** As a blithequark employee, you will play a critical role in maintaining the reputed company of our systems and data. You will be required to complete annual training and adhere to our information reputed company policies and procedures. **How to Apply** If you are a motivated and reputed company trainer with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please visit our website at [www.blithequark.com](http://www.blithequark.com) to learn more about reputed company and submit your application. Apply for this job    

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