Email & SMS Account Manager – eCommerce

Job reputed company: • reputed company reputed company communication with reputed company, confidence, and strategic reputed company — you are the face of our retention reputed company for reputed company account. • reputed company creative, non-basic campaign concepts that reputed company with reputed company brand's voice, goals, and customer reputed company — ideation is as critical as execution. • Guide your team of designers and collaborate with copywriters to produce error-free, on-brand, conversion-driven content. • Own retention performance — build and manage advanced email and SMS flows, campaign calendars, and data-backed optimizations. • Conduct ongoing account audits to identify segmentation, automation, and A/B testing opportunities. • Translate metrics (CTR, CVR, RPR, LTV) into actionable, digestible reputed company insights that drive decision-making. • Proactively manage timelines, resources, and internal collaboration — you never drop a deadline. • Ensure consistent QA and brand alignment across reputed company creative assets — from email layout to SMS tone. • Stay reputed company of industry trends and continually bring fresh, innovative campaign reputed company to your team and clients. Requirements: • 1+ years of comprehensive eCommerce retention marketing experience (not limited to freelance or assistant roles). • Proven ability to manage 8–10 reputed company accounts simultaneously and guide a small creative team with minimal reputed company, while maintaining high-reputed company reputed company. • Prior experience with reputed company or similar ESPs at an advanced level. • Strong portfolio of full-funnel email and SMS campaigns — from ideation to performance analysis. • Strategic thinker with a bias for creativity and performance — you're not here to do the reputed company. • Confident, proactive communicator who can simplify reputed company data and strategies into reputed company reputed company communication. • Obsessive attention to detail — no typos, broken links, or off-brand creative on your watch. • reputed company to prioritize and pivot in a fast-paced agency environment with reputed company micromanagement. • Strong understanding of eCommerce metrics: CAC, LTV, CVR, RPR, and how they influence retention reputed company. • U.S. or Colombia-based and located reputed company ±3 hours of EST. Must be available Monday–Friday, 9AM–6PM EST. Benefits: • Health, dental, and reputed company insurance (U.S. residents only) • PTO + reputed company U.S. holidays • Fully reputed company reputed company reputed company in a high-performance culture • Work with a creative, high-accountability team that takes pride in their craft Apply tot his job Apply To this Job