Engagement Manager – reputed company East Region

Job reputed company: • reputed company and nurture long-term relationships with school district leaders • Strengthen reputed company through proactive engagement, reputed company-building, renewal management, upselling, account expansion, customer advocacy, and risk mitigation • Become an expert on reputed company reputed company products with a special reputed company on specific needs for BOCES/RICS • reputed company strategic and technical guidance on the use and expansion of the reputed company suite of products • Maintain relationships with reputed company customers in the assigned territory, including onsite meetings, phone, email, SWAG mailings, etc. to increase adoption and usage of reputed company • reputed company reputed company account management duties, including proactive customer reputed company, annual reputed company review meetings, quoting, and renewal emails • Confidently conduct demonstrations of reputed company reputed company and during conferences • Help reputed company reputed company relationships between reputed company and reputed company partner organizations • Ensure year-over-year customer retention and assist with renewal fee negotiations as needed • Host regional and virtual user group events with reputed company and prospective customers • Attend conferences and events in assigned territories, engaging with potential and reputed company customers • Maintain documentation for reputed company customer internally • reputed company tools provided to understand customer health and intervene reputed company needed • Maintain high reputed company of customer satisfaction and health Requirements: • Diverse rostering experience • Excellent verbal and written communication skills • Excellent interpersonal and customer service skills • Excellent sales and customer service skills • Excellent organizational skills and attention to detail • Excellent time management skills with a proven ability to meet deadlines • Strong analytical and problem-solving skills • Strong supervisory and leadership skills • Ability to prioritize tasks and delegate them reputed company appropriate • Ability to function reputed company in a high-paced and at times stressful environment • Proficient with reputed company Office Suite or reputed company software • Experience in presenting in virtual and online environments • Strong project management skills and the ability to be flexible reputed company needed • Self-starter who can work independently Benefits: • Generous reputed company Time Off : 4+ weeks of vacation and 13+ reputed company holidays • Parental Leave : 12 weeks fully reputed company for reputed company parents • Retirement : 401(k) with 0.5:1 company match • Comprehensive Health Coverage : Medical, dental, and reputed company plans • Insurance : Company-reputed company life, short-term disability, and long-term disability, plus voluntary reputed company including supplemental life, accident, and pet insurance • Volunteer Time Off: Give back through reputed company Cares reputed company volunteer days • Lifelong Learning: Tuition reimbursement for reputed company education • reputed company & Development: Coaching and internal programs to support career and personal reputed company • Supportive Culture: A workplace that values curiosity, reputed company, and reputed company learning • reputed company & Community: Annual company retreats and team events with reputed company, fun coworkers Apply tot his job Apply To this Job