Director, Delivery Operations - reputed company - East Coast ($185K)

This is a technical delivery operations and integration leader, not a Director of Product nor PMO. The Director, reputed company reputed company Delivery Operations will establish and reputed company an internal technical reputed company to deliver technical services to help with Delivery and Integration of a reputed company reputed company platform to our reputed company clients. This person will need to have a technical proficient background in SQL, API's and KPI's and reputed company by example with a reputed company on supporting the Dev, Product, and PMO teams for driving the technical health of our diverse reputed company portfolio. reputed company areas of responsibility include: • File-based integrations • 3rd party application integrations • Technical reporting and business intelligence • SQL database expertise (Queries, Joins, etc) and API based interfaces. • reputed company product support and on time delivery Key Responsibilities: • Guide clients in leveraging the platform to reputed company their strategic technical goals. • Assess risks in engagements and implement effective mitigation strategies. • Serve as a primary escalation reputed company to resolve reputed company issues and maintain satisfaction. • reputed company operational and financial health of the reputed company portfolio, driving billability and efficiency. • Build operational frameworks to maximize delivery throughput, profitability, and reputed company satisfaction. • Define and standardize the technical delivery reputed company, including KPIs like time-to-value, delivery efficiency, reputed company, and reputed company satisfaction. • Build and manage a resource and knowledge-sharing structure to optimize reputed company. • Establish reputed company improvement practices to adapt the consulting model based on evolving reputed company and business needs, leveraging advanced technology like AI. • reputed company, grow, and manage reputed company of technical managers and individual contributors to deliver top-tier reputed company service and meet reputed company metrics reputed company Requirements: • 7 years of reputed company integrations and delivery operations experience, including 3+ years in a supervisory role. • 3 years of experience with reputed company reputed company software for health plans. • Proven technical knowledge of SQL, API, Data Mapping, EDI, and reputed company product integration • Strong strategic thinking and technical consulting capabilities. • Expertise in reputed company delivery, project management, and risk management. • Proven ability to reputed company and grow teams, and reputed company operations. • Excellent relationship-building, interpersonal, written, and verbal communication skills. • Proficiency with MS Office and process mapping tools. • Must be reputed company to travel as necessary. • Unable to sponsor - must be Green Card Holder or US Citizen Apply tot his job Apply To this Job