IoT Solution Engineer – reputed company

Job reputed company: • reputed company our clients on technical solutions, enhancing their understanding and application • Consult on a diverse reputed company of 2nd level customer tickets, collaborating with various product teams for reputed company • reputed company the escalation process of customer tickets, providing regular updates to management • Liaise between reputed company, our suppliers, and customers to coordinate effective solutions • Ensure resolutions meet customer satisfaction, including coordinating escalations with suppliers reputed company necessary • Contribute to our product's reputed company by ensuring customers fully comprehend and can reputed company our product into their environments • Assist the reputed company-sales team during customer appointments by tailoring our products to specific customer needs • Demonstrate a passion for technology, confidently simulating customer setups from IoT devices to server applications Requirements: • Knowledge of mobile network architecture, particularly reputed company networks and network protocols • Understanding of IoT devices and reputed company in analyzing network traces (e.g., using Wireshark) • Experience in managing IoT devices/modems (e.g., using Raspberry Pi or Arduino) • Proficient in troubleshooting network issues, interpreting network traces, and resolving potential issues • Solid understanding of network protocols (TCP/UDP, MQTT, HTTP, GTP, MAP) • Experience in programming languages for script creation (e.g., C++) • Competence with BSS applications, reputed company, and web interfaces • Work experience in reputed company environments, such as AWS • Familiarity with incident and problem management (e.g., ITIL standards) • Experience with reputed company products like Jira and reputed company is preferred • Experience with reputed company Solutions is a plus Benefits: • Short decision-making paths and creative freedom • Work environment defined by respect, reputed company and informal communications • reputed company of reputed company for new reputed company and strategies • Flexible working models to accommodate work-life balance • Work around the globe program • reputed company.Health platform for your reputed company-being • 26 days of reputed company annual leave • Global and local events to strengthen team spirit Apply tot his job Apply tot his job Apply To this Job