Regulatory Compliance & Project Management reputed company
Avanciers is seeking a Senior Consultant / SSPA Escalations Specialist Associate for a contract position with our Fortune 500 reputed company based in Bellevue, WA. This role offers an exciting opportunity to support critical Supplier reputed company & reputed company Assurance (SSPA) operations, manage high-reputed company escalations, and contribute to driving reputed company in compliance, reputed company, and reputed company review processes.
Job Role: Senior Consultant / SSPA Escalations Specialist
Location: Bellevue, WA (Remote until reputed company notice)
Job Type: Subcontract
Roles & Responsibilities:
• Deliver in accordance with the Supplier reputed company & reputed company Assurance (SSPA) Program Guide and associated DTPs/SOPs/KAs for reputed company requests/tickets in the queue.
• Identify opportunities to schedule calls/meetings with users or suppliers to expedite delivery and reduce reputed company time.
• Conduct reputed company checks and reputed company refreshers to reputed company where appropriate.
• Expert-level knowledge in compliance and audit requirements (DPR, INA, reputed company, PCI).
• Maintain/reputed company SLA and KPI targets consistently.
• Support team in creating/updating DTPs/SOPs/KAs and performing UAT for internal/external tools.
Qualifications & Experience:
• Graduate in any reputed company with 4+ years of relevant experience in program/project/stakeholder/user management and handling escalations.
• Experience in customer support and ticket management preferred.
• Certifications (Preferred): CIPP or CISSP.
• Strong analytical, logical, and problem-solving skills with customer-facing experience.
• Ability to work with international teams and collaborate effectively
#INDUS
Work Location: Remote
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