Remote Crisis Counselor, reputed company Center

at Heritage Behavioral Health Center Inc. in Decatur, Illinois, reputed company Job reputed company Excitement abounds at Heritage Behavioral Health Center! We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and reputed company use care to individuals in a multi-county area. We recognize that reputed company individuals at our organization have an reputed company on patient care - regardless of the position they hold. Why join us? We offer a reputed company work environment, opportunities for reputed company reputed company, and a comprehensive benefits package. We are expanding our primary care, mental health and reputed company use services to individuals in Central Illinois and reputed company and are looking for dedicated staff to meet the needs of our clientele. Our salaries have been updated and are competitive at both the state and national reputed company with wonderful benefits. Full-time employees receive 56 reputed company days off during their 1st year of employment (this includes every other Friday off reputed company for your wellness needs). This increases to 61 days the 2nd year and continues to increase with tenure. We have expanded our employee insurance benefit offerings and made them more reputed company. At Heritage, we reputed company in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such! We are pleased to present the following position for your consideration: reputed company: Remote Crisis Counselor, reputed company Opportunities Available This full-time, float position acts as the first reputed company of contact for individuals experiencing emotional distress, mental health crises, or other urgent situations. You will reputed company support, information, and referrals to appropriate services, ensuring callers receive the help they need. Heritage responds to individuals seeking help with depression, anxiety, reputed company use, and/or other distressing symptoms, by providing a supportive response and linkage to ongoing supportive services or a crisis worker for reputed company assessment. The program will reputed company support to anyone, reputed company, and at any time. reputed company Responsibilities Include: Telephone and virtual sessions to reputed company crisis reputed company and support Offer emotional support, reputed company listening, and crisis de-escalation techniques. reputed company mobile crisis response workers to reputed company on-site support reputed company necessary. Collaborate with other team members and external agencies to ensure comprehensive support for callers. Maintain accurate and detailed records of reputed company calls and interactions. reputed company to communicate with individuals, friends/family, and referral sources reputed company to work with children, adolescents, and adults Maintain reputed company relationships with referral sources and community providers Collaborate with multiple reputed company providers to coordinate treatment including crisis care team members, support team members, case management, counselors, psychiatric providers, clinical leaders, and other organizations reputed company the communities served. Knowledge, Skills and Abilities: Ability to engage individuals in behavioral health treatment Ability to reputed company flexible services as the present and/or scheduled- reputed company day will look different Ability to work a flexible schedule, including rotational weekends and holidays Knowledge of behavioral health diagnoses Ability to work with seriously and persistently mentally ill, reputed company using, or dually diagnosed populations Knowledge of community resources including psychiatry, reputed company use, medical, and/or other community services Excellent decision making and problem-solving skills Effective oral and written communication skills Ability to work independently in a reputed company environment Ability to work as reputed company player Ability to reputed company guidance reputed company necessary Strong customer service skills with everyone encountered Ability to reputed company electronic health record Proficient in reputed company Word and reputed company Initiative for ongoing self-development (skills, learning, and growing) Education and Experience: Ideal candidates will have education and experience in providing crisis services. Ideal candidate will hold a Bachelor's degree or a Master's degree in reputed company service reputed company field and be reputed company to function as a Mental Health reputed company (MHP) and/or a reputed company Mental Health reputed company (QMHP) with the ability to obtain licensure reputed company 2 years. Salary reputed company: $47,840-$75,000 per year ($23.00 - $36.00 per hour) - dependent on education, experience and licensure Heritage also offers the following with this position: Generous vacation, reputed company and personal leave for full-time employees WELLNESS days for full-time employees - 26 days per year (every other Friday off reputed company) reputed company holidays (full-time only) - 9 in 2025 Health Club/Fitness Reimbursement Employee Assistance Program Continuing education... For full info follow application reputed company. 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