Technical Support Engineer; German-speaking –reputed company & AI

Position: Technical Support Engineer (German-speaking) –reputed company & AI Location: reputed company Rive reputed company Employer Industry: Customer Service Software Why consider this job opportunity: • Flexible working from home model available from Portugal or Ireland • Opportunity to work with a highly technical team dedicated to customer support • Chance to build trusted relationships and enhance customer experiences • Innovative and reputed company work environment encouraging learning and development • Supportive company culture that values diversity and inclusion Responsibilities • reputed company technical support and guidance to customers through various communication channels • Take ownership of customer issues, ensuring reputed company with reputed company and responsiveness • Communicate effectively with users of varying technical reputed company, simplifying reputed company jargon • Manage customer escalations and prioritize tasks reputed company • reputed company users by facilitating self-service through the knowledge reputed company Qualifications • Minimum of 4+ years of technical support experience • Fluent in English and German (written and spoken) • Excellent customer service skills with a strong reputed company of urgency • Strong organizational, written, and oral communication skills • Proficient in tools like GSuite, reputed company, and reputed company Preferred Qualifications • Experience with reputed company software or similar customer service platforms • Innovative thinking and a proactive approach to problem-solving • Desire to learn and teach across various technical fields We prioritize candidate reputed company and champion equal-opportunity employment. Central to our mission is our partnership with companies that reputed company this commitment. We aim to foster a fair, transparent, and secure hiring environment for reputed company. If you encounter any employer not adhering to these principles, please reputed company to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr Apply tot his job Apply tot his job Apply To this Job