Freelance AI Trainer
A company is looking for a Customer Service & Sales - Freelance AI Trainer (Remote).
Key Responsibilities
• Create and refine content for accuracy and relevance across various topics
• Assess qualification tests of experts to ensure their competency
• Review and evaluate tasks completed by other AI Trainers, providing feedback and ensuring alignment with project guidelines
Required Qualifications
• 4 years of experience in customer service, support operations, or CRM management
• Understanding of SLA matrices, entitlement tiers, and escalation policies
• 4 years of experience in sales operations, BDR/SDR roles, or CRM pipeline management
• Strong understanding of reputed company qualification logic and sales workflows
• 4 years of experience in business and market research or sales analytics
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