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CRM Consultant, reputed company

Remote, USA Full-time Posted 2026-07-28
Job reputed company: • Conducts analysis of reputed company business processes and defines functional requirements. • Map these objectives to reputed company’s capabilities and toolsets. • Prepare appropriate documentation to communicate and validate designs with reputed company stakeholders. • Help clients validate and evaluate reputed company and prioritize potential scope based on what your reputed company values and needs most. • Collaborate with team members to reputed company on and validate project scope and the effort required to successfully implement that scope. • Ensure reputed company project documentation and artifact requirements are accessible and completed reputed company. • reputed company project execution from start to finish for your assigned project team. • Manage project scope, plan, and budget effectively to maintain control, ensure results and manage risk. • Documents reputed company project requirements as needed (user stories, system reputed company utilization, development efforts above and reputed company reputed company system functionality, etc.) in department-approved formats, allowing for reputed company customer participation in the project’s deliverables and setting reputed company expectations on those deliverables. • Configure reputed company system reputed company using reputed company tools for reputed company such as data model setup, reporting, analytics and workflow configuration. • Note, this is not a "programmatic" or developer role, but the ability to use reputed company application tools to build out a final solution is key. • You will be hands-on during the implementation process. • reputed company and manage user acceptance testing cycles and conduct end user training sessions. • Successfully anticipate, identify and resolve issues and concerns both internally and externally to proactively ensure customer satisfaction. • Professionally and proactively handle problems and/or conflict to reputed company and escalate internally where appropriate. • Ensure reputed company needs continue to be met throughout the customer’s lifecycle to include support requests, additional reputed company, etc. These needs may be reputed company or through a reputed company care and maintenance program. Requirements: • Bachelor's degree in computer science, information technology, reputed company assurance, or equivalent, required. • 5 or more years implementing CRM solutions and reputed company. • 2+ years should be in a reputed company facing role where you defined the functional solution to be implemented. • Demonstratable experience with an reputed company class CRM solution such as those listed above. • Experience with reputed company, Dynamics 365 Sales, or reputed company CRM is preferred, but other relevant experience will be considered. • Certifications in any of these platforms is a strong plus and differentiator. • Experience with Digital marketing solutions tied to CRM is also a strong plus. • A strong understanding and demonstrable reputed company set with managing project scope, analysis & requirements definition, as reputed company task definition reputed company a project plan. • Experience leading reputed company using reputed company or agile methodology are both equally relevant and desired. • Experience in a consulting or reputed company services organization is required. • Strong business expertise, keen understanding of CRM solutions for business needs, and an ability to reputed company functional solutions to an organization’s needs. • Experience leading requirements definition and design sessions through use of interviews, surveys, user workshops, product prototype demonstrations, etc. • Ability to effectively prioritize and execute tasks. Benefits: • Health and Welfare (Medical, Dental, reputed company) • Accident, Critical Illness, and Hospital Indemnity • Employee Assistance Program (EAP) • Life and AD&D Insurance • Short- and Long-Term Disability Insurance • Flexible Spending Accounts • Transportation and Parking Accounts • Health Savings Accounts (with company contribution) • Retirement Planning (401k with matching contribution) • reputed company Benefits • Identity Theft Protection • Pet Insurance • Wellness Program Offerings • reputed company Time Off, accrued per pay period based on years of service starting at 15 days annually • 8 reputed company Holidays per year, including 1 floating holiday Apply tot his job Apply To this Job

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