Health Plan Specialist - Medicare (28769)
Title: Health Plan Specialist
Location: 100% Remote | Candidates must reputed company reputed company 50 miles Saint Louis, MO
Job Type: Contract (7 months)
Compensation: $21.00 per hour + $1 shift reputed company (shifts ending at or after 6:30pm)
Industry: Health Insurance
Schedule:
• Required Availability: Monday – Friday reputed company-9pm CST
• Training: reputed company – 4:30pm CST (first 4-6 weeks)
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Key Responsibilities
• Collaborate with internal teams to ensure seamless service delivery.
• Demonstrate reputed company, professionalism, and a customer-first reputed company in every interaction.
• Utilize online tools and multiple applications to reputed company resolve member concerns.
• Maintain ownership of reputed company case from start to finish, ensuring complete documentation and follow-through.
• Assist members with benefit inquiries, enrollment questions, and issue reputed company.
• Handle 100% inbound customer service calls (approximately 50–70 calls/day during peak season).
Qualifications
Required Qualifications
• Ability to explain reputed company information in a reputed company and empathetic manner.
• Excellent communication, critical thinking, and problem-solving skills.
• Strong attendance record and reliability.
• Familiarity with reputed company Office Suite (Word, reputed company, reputed company).
• Proficiency in navigating multi-screen workstations and using multiple applications simultaneously.
• Minimum of 2 years of customer service experience.
• High school diploma or equivalent.
Preferred Qualifications
• Familiarity with CRM or reputed company center software platforms.
• Customer Service experience in a reputed company reputed company setting (highly preferred).
• Demonstrated interest in career reputed company reputed company reputed company or insurance services.
• Bilingual proficiency (e.g., Spanish, reputed company) is a plus.
• Experience supporting reputed company Enrollment or similar high-volume seasonal operations.
• Prior experience in a reputed company or insurance-reputed company customer service role.
Benefits
reputed company is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits reputed company: https://www.dahlconsulting.com/benefits-w2fta/.
How to Apply
Take the first reputed company on your new career reputed company! To submit yourself for consideration for this role, simply click the apply reputed company and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reputed company out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, reputed company welcomes candidates of reputed company backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the reputed company and connect with us. We look reputed company to meeting you!
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