[Remote] Remote Merchant Services & Personal Assistant (Part-Time)

Note: The job is a remote job and is open to candidates in USA. NEOGOV is seeking a highly organized and detail-oriented Merchant Services & Personal Assistant to support daily payment processing and administrative tasks. This fully remote role involves managing merchant POS systems, recording payments accurately, and assisting with various administrative responsibilities. Responsibilities • Operate and manage merchant POS systems (online and offline) to receive customer payments nationwide • Accurately record, track, and reconcile all incoming payments • Monitor transaction activity to ensure accuracy and completeness • Generate and maintain payment records, logs, and summaries • Identify and report discrepancies or irregularities in payment activity • Ensure compliance with company policies and payment processing guidelines • Assist with scheduling, correspondence, and general administrative support • Organize digital records and financial documentation • Handle confidential and sensitive information with discretion • Support day-to-day operational tasks as assigned • Communicate professionally with customers and service providers when required Skills • Strong attention to detail and high level of accuracy • Excellent organizational and time-management skills • Comfortable working remotely and independently • Strong written and verbal communication skills • High level of integrity and professionalism • Basic proficiency with spreadsheets, online payment platforms, and digital tools • Reliable internet connection and access to a secure workspace • Proven experience with merchant services, payment processing, or POS systems Benefits • 401(k) retirement plan eligibility after 6 months of employment • Flexible work schedule • Fully remote position • Opportunity for long-term engagement and growth • Performance-based incentives (where applicable) Company Overview • NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. It was founded in 1999, and is headquartered in El Segundo, California, USA, with a workforce of 501-1000 employees. Its website is http://www.neogov.com. Company H1B Sponsorship • NEOGOV has a track record of offering H1B sponsorships, with 11 in 2025, 10 in 2024, 10 in 2023, 18 in 2022, 14 in 2021, 16 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job