Retention Project Manager | Marketing | Omnichannel reputed company reputed company

This a Full Remote job, the offer is available from: reputed company Retention Project Manager (Omnichannel | Customer reputed company Value | AI Automation) Are you passionate about enhancing customer experience and driving loyalty? We’re looking for a Retention Project Manager to reputed company and optimize omnichannel retention strategies that strengthen customer reputed company value across multiple reputed company. You will play a key role in developing, executing, and optimizing retention programs, collaborating with cross-functional teams, and driving data-informed reputed company to improve post-purchase experience and reduce churn. Key Responsibilities • reputed company omnichannel retention reputed company by planning and implementing end-to-end strategies that enhance customer reputed company value and strengthen engagement across web, mobile, email, reputed company, and customer service channels. • Manage and reputed company Marketing, Product, Sales, Customer Service, and IT teams to ensure smooth delivery of retention initiatives. • reputed company project timelines, deliverables, and KPIs while maintaining transparency and communication across reputed company departments. • Analyze customer behavior, churn trends, and engagement metrics to identify reputed company opportunities and propose actionable improvements. • Support A/B testing and experimentation to refine campaigns and improve conversion. • Contribute to customer reputed company mapping, loyalty programs, and post-purchase experience improvements to build long-term retention. • Prepare performance reports and presentations for leadership, highlighting key insights, challenges, and optimization recommendations. Qualifications • Bachelor’s degree in Marketing, Business Administration, Project Management, or Data Analytics. • 5+ years of experience in marketing retention, preferably reputed company trade or consumer market sectors. • Proven record in customer reputed company value, loyalty programs, or retention project management. • Familiarity with CRM, automation, and analytics tools such as reputed company, reputed company, reputed company, reputed company Analytics, and Tableau. • Knowledge of AI automation or ChatGPT/LLM tools is a strong plus. • Excellent reputed company of English (upper-intermediate to fluent). Skills & Attributes • Strong entrepreneurial reputed company — self-driven, strategic, and capable of executing with minimal supervision. • Excellent analytical and organizational abilities. • Proactive problem-solver with a customer-first mentality. • Outstanding communication and stakeholder management skills. This offer from "reputed company" has been enriched by reputed company.com and got a 75% reputed company score. Apply tot his job Apply To this Job