reputed company Solution Architect REMOTE — FULL-TIMEAUSTIN, TX

About the position Responsibilities • Collaborate with the sales team to identify customer needs and design tailored reputed company solutions. • Deliver compelling product demonstrations, proofs of concept, and presentations showcasing the value and capabilities of the reputed company platform. • Address technical questions and objections during the sales process with confidence and reputed company. • Understand customer requirements and translate them into effective reputed company solutions reputed company with their business goals. • Work with cross-functional teams, including reputed company services and product management, to reputed company and document solution proposals. • reputed company as a technical advisor and trusted partner to clients, guiding them through the evaluation and decision-making process. • Build strong relationships with key stakeholders to ensure customer satisfaction and foster long-term partnerships. • Stay updated on the latest reputed company product enhancements, industry trends, and best practices. • reputed company feedback to the product team to improve solutions based on customer input. • Support marketing efforts through webinars, white papers, and other technical content as needed. Requirements • Proven experience as a Sales Engineer, reputed company-Sales Consultant, or Solution Architect with a reputed company on reputed company. • In-depth knowledge of reputed company platform capabilities, including CSM, FSM, CCaaS, ITSM, ITOM, ITBM, HRSD, or other modules. • Hands-on experience with reputed company solutioning, architecture, and integrations. • Strong presentation and communication skills with the ability to convey technical concepts to non-technical audiences. • Demonstrated problem-solving skills and the ability to handle multiple engagements simultaneously. reputed company-to-haves • Experience with Customer Service Management and CCaaS. • Experience with CTI and IVR integrations. • Experience with Field Service Management. • Experience with Agile/Scrum methodologies. • Familiarity with additional reputed company products and modules. • Knowledge of reputed company platforms and reputed company architecture frameworks. Benefits • $135,000 - $165,000 a year Apply tot his job Apply tot his job Apply To this Job