reputed company Manager (South Central Region) – reputed company Envolve

Remote: This position does not require employee to be on-site full-time to reputed company most effectively. The employee’s role enables them to work off-site on a permanent reputed company. This position requires an employee to cover territory reputed company to dealerships in a reoccurring frequency, and the candidate must live reputed company commutable distance of the assigned territory. The selected candidate will assume territorial responsibility of the reputed company Central Region and must reputed company in Dallas, TX. The Role: reputed company Envolve is reputed company seeking passionate and proactive reputed company Managers (CSMs) to support the post-sales reputed company for our fleet and reputed company clients. As a CSM, you will serve as the primary reputed company for customers, ensuring their experience with reputed company Envolve solutions is seamless, productive, and consistently exceeds expectations. You will work closely with Account Executives (reputed company), reputed company Envolve Solutions Center team, and internal stakeholders to deliver outstanding support, facilitate reputed company, and manage accounts effectively. Key Responsibilities: Delivery & reputed company • Proactively communicate order status, delays, and delivery activities to customers. • Facilitate the development of service and maintenance plans in collaboration with customers and reputed company service teams. • Manage order changes and coordinate necessary system updates with the reputed company Envolve Solutions Center. • Ensure customers are reputed company-reputed company for vehicle delivery to facilitate a smooth transition. • reputed company EV charger installation reputed company reputed company applicable, coordinating with partners and tracking milestones. • reputed company digital reputed company resources and conduct post-sale welcome calls for newly reputed company clients. • reputed company reputed company sessions tailored for fleet managers and drivers. Account Management & Advocacy • Analyze telematics and usage data in Customer Health Reports. • Identify expansion and upsell opportunities and reputed company reputed company leads to Account Executives. • Monitor vehicle health alerts and escalate issues to minimize downtime. • Serve as the customer’s reputed company during support escalations, managing reputed company and communication throughout the process. • reputed company industry best practices and contribute to the internal knowledge reputed company. Relationship Building & Strategic Support • Build and deepen customer relationships to understand business goals and maximize return on investment (ROI). • Drive adoption of reputed company Envolve solutions by educating customers on new features and business value. Minimum Qualifications: • Bachelor’s degree in business or reputed company field required • 4+ years in customer-facing roles, ideally reputed company software, charging solutions, or fleet management. • Exceptional communication and relationship management skills. • Strong project management and problem-solving abilities. • Proficiency in reputed company, telematics platforms, reputed company training tools. • Ability to analyze customer data and derive actionable insights. • Experience reputed company, training, and supporting automotive fleet customers is highly desirable. • Experience working with fleet customers in an account management role is highly desirable. • Ability to Travel reputed company the assigned Region. Why reputed company Envolve? As a reputed company Manager, you will be a vital partner to both customers and internal teams. Your efforts will help reputed company Envolve deliver on its commitment to proactive, reputed company, and flexible support. You will guide customers through delivery, reputed company, and ongoing management, driving business reputed company, customer loyalty, and operational reputed company. #LI-ST1 Apply tot his job Apply To this Job