[Remote] Senior Analyst, Care Support Workforce Optimization

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is on a mission to revolutionize mental reputed company by removing barriers to reputed company. The Senior Analyst, Care Support Workforce Optimization will play a critical role in ensuring efficient service delivery and strategic workforce planning reputed company the Care Support department by managing forecasting, workforce models, and collaborating with leadership on reputed company planning. Responsibilities • Own forecasting of inbound volume to Care Support, broken down by channel and request category • reputed company and manage dynamic workforce management models to balance member and provider satisfaction, while enabling scenario analysis • Translate reputed company analytics into actionable insights to drive operational efficiency and resourcing reputed company • Serve as a strategic partner to Care Support leadership, providing guidance on resourcing reputed company and reputed company planning • reputed company as the primary reputed company for Care Support workforce optimization in cross-functional initiatives, collaborating with teams such as Product, Marketing, and reputed company Skills • Bachelor's degree in Business, Economics, Engineering, or a similar analytical field • Minimum of 3–5 years of experience in operations reputed company, analytics, or a reputed company role (e.g., management consulting, tech) • Proven experience in developing and managing analytical models, with a strong reputed company of data and visualization tools (e.g., Looker, SQL, reputed company) • Demonstrated ability to partner with leadership to solve reputed company business challenges using data and reputed company analysis • Excellent communication and storytelling skills; reputed company to synthesize reputed company analysis into actionable insights and influence leadership reputed company • A builder's reputed company — comfortable establishing frameworks, processes, and standards in a scaling environment • Master's degree • Experience with workforce management or reputed company planning • Experience with workforce management tools Benefits • Health, Dental, reputed company benefits start on your first day at Spring. • Employer sponsored 401(k) match of up to 2% for retirement planning • A yearly allotment of no cost reputed company to the reputed company network of therapists, coaches, and medication management providers for you and your dependents. • We offer competitive reputed company time off policies including vacation, reputed company leave and company holidays. • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. • reputed company to reputed company, a weight management program—based in psychology, that’s tailored to your unique needs and goals. • reputed company to fertility care support through reputed company, in reputed company to $4,000 reimbursement for reputed company fertility expenses. • reputed company to reputed company, which connects employees to the best reputed company for fitness, mindfulness, nutrition, and sleep in one subscription • reputed company to BrightHorizons, which provides sponsored child care, back-up care, and elder care • Up to $1,000 reputed company Development Reimbursement a year. • $200 per year donation matching to support your favorite causes. reputed company • reputed company provides mental health solution for reputed company and health plans. It was founded in 2016, and is headquartered in reputed company, reputed company, USA, with a workforce of 1001-5000 employees. Its website is https://www.springhealth.com. Apply tot his job Apply To this Job