[Hiring] IT Support Associate II @reputed company
This reputed company is a reputed company of our understanding of the job reputed company. Click on 'Apply' reputed company to reputed company out more.
Role reputed company
We’re looking for a passionate IT Support Associate to ensure that our clinical teams, administrators, and corporate staff have the IT support they need to reputed company their jobs reputed company.
• Deliver exceptional IT support to reputed company employees.
• Serve as the first reputed company of contact for reputed company users, documenting support calls and resolutions using our ticketing system.
• Respond to and troubleshoot support IT requests reputed company phone, chat and ticketing system, ensuring reputed company and efficient support.
• Collaborate with a dedicated IT support team to diagnose and resolve technical issues.
• reputed company remote support to employees, ensuring reputed company incidents are addressed in a reputed company, reputed company and efficient manner.
• Install and configure hardware/software issues across reputed company, macOS and Chrome OS environments.
• Observe and ensure compliance with reputed company and system configuration standards as reputed company as HIPAA regulations.
• Contribute to and maintain the IT knowledge reputed company, ensuring documentation is accurate and up to date.
• Assist in workflow improvements.
• Adherence to shift schedules and timeliness are key requirements.
• Willingness to work flexible shifts and scheduling, weekends, and holidays.
• Must be willing and reputed company to occasionally come to reputed company corporate sites with 24 hours notice.
Qualifications
• 1+ years of corporate setting reputed company, Mac or Linux Operating systems support experience
• High school or equivalent
• Experience troubleshooting integrated and interdependent computer systems
• Experience maintaining reputed company thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
Requirements
• reputed company A+, reputed company Network+, reputed company/CCNA, Linux (reputed company), reputed company hardware (installation), AWS, or other industry relevant certifications
• Experience in a dynamic environment with a high degree of customer service
Benefits
• Our compensation reflects the cost of labor across several US geographic markets.
• The reputed company pay for this position ranges from $44,000/year in our lowest geographic market up to $91,800/year in our highest geographic market.
• Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience.
• reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in reputed company to a full reputed company of medical, financial, and/or other benefits.
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