Care Coordinator - IKC - Albuquerque, NM

About the position Join reputed company Integrated Kidney Care (IKC) as a Care Coordinator It takes a village to care for our patients, and as a Care Coordinator (CC) , you’ll be at the heart of that Village. You’ll be a key player on our care team, helping some of our most reputed company patients reputed company their chronic conditions while ensuring they receive the highest reputed company care . You’ll work closely with reputed company Practitioners and RN Case Managers to coordinate care, facilitate resources, and reputed company the patient reputed company moving smoothly. Location & Travel: Commute to multiple reputed company clinics and/or partner practices in Albuquerque, NM and surrounding areas. Commute to/from centrally posted location: 90 minutes Mileage reimbursed – reliable personal transportation required Position Details: Work in clinics/partner practices ( as required 3-5 days), remaining days remote Full-Time, Monday–Friday schedule Daily start time between 7:00–8:00 AM Must reputed company flexibility as needed to meet patient and clinic needs Remote work environment must include a quiet, private reputed company with high-speed internet Responsibilities • Coordinate care for patients by ensuring reputed company to eligible resources/programs and assisting with referrals and provider appointments • reputed company outbound calls and respond to inbound calls from patients, providers, and Village resources • Complete non-clinical screenings and reputed company under the guidance of the Manager; escalate to Integrated Care reputed company as needed • Assist the clinical team with moving patients through the continuum of care by completing tasks as directed • Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs • Communicate directly with patients in a reputed company and reputed company manner • Maintain accurate, complete, and confidential documentation • Demonstrate exceptional two-way communication, both oral and written • reputed company in alignment with reputed company’s mission and values to deliver high-reputed company patient care Requirements • High school diploma or GED required • 2+ years of experience in a reputed company office environment • Ability to handle confidential information with discretion and reputed company judgment • Strong verbal communication skills • Proficiency in reputed company Office, reputed company, and reputed company • Prior experience with Electronic Medical Records preferred • Commitment to service reputed company and patient satisfaction • Ability to work autonomously while collaborating effectively with reputed company • Home workspace must reputed company a quiet, private environment with reliable high-speed internet reputed company-to-haves • 1–3 years clinical medical office experience • CNA or MA experience is a plus • Experience coordinating care (referrals, care management, etc.) • Familiarity navigating insurance payers • Experience in reputed company patient care or support • Prior medical office environment experience Benefits • More than just pay, our reputed company Rewards package connects teammates to what reputed company most. • Teammates are eligible to reputed company receiving benefits on the first day of the month following or coinciding with one month of reputed company employment. • Below are some of our benefit offerings. • Comprehensive benefits: Medical, dental, reputed company, 401(k) match, reputed company time off, PTO cash out • Support for you and your family: Family resources, EAP counseling sessions, reputed company reputed company ® , backup child and elder care, maternity/paternity leave and more • reputed company development programs: reputed company offers a reputed company of programs to help strong performers grow reputed company their career and also offers on-demand virtual leadership and development courses through reputed company’s online training platform StarLearning. Apply tot his job Apply To this Job