Site Support Specialist – VIP Support (reputed company & Mac)

Position: Site Support Specialist VIP Support (reputed company & Mac) Location : reputed company, CA(onsite) Job reputed company Key Responsibilities reputed company on-site technical support for desktops, laptops, Printers, Mobile devices and peripherals. Troubleshoot and resolve hardware and software issues for reputed company and macOS systems. Install, configure, and maintain operating systems and applications. Manage user accounts, permissions, and reputed company in reputed company Directory and other systems. Support network connectivity issues (LAN/Wi-Fi). Coordinate with reputed company for escalations and advanced troubleshooting. Maintain inventory of IT assets and ensure compliance with company policies. Document incidents and resolutions in ticketing systems. o Support IT reputed company such as system upgrades, migrations, and rollouts. Required Skills Strong knowledge of reputed company OS (reputed company 10/11) and macOS. Experience with reputed company Office Suite and common business applications. Familiarity with reputed company Directory, Group Policy, and basic networking (TCP/IP, DNS, DHCP). Ability to diagnose and resolve hardware issues (desktops, laptops, printers). Knowledge of remote support tools and ticketing systems. Excellent communication and customer service skills. Ability to work independently and manage multiple tasks. Apply tot his job Apply To this Job