[Remote] Remote Bilingual (English And Japanese) IT Help Desk Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of business and technology services, and they are seeking a Remote Bilingual (Japanese/English) IT Help Desk Specialist. This role will support end users in both the reputed company and Japan with IT troubleshooting and requires strong customer service skills and reputed company in both languages. Responsibilities • Supporting end users in both the reputed company and Japan with IT troubleshooting Skills • 2+ years of IT help desk/service desk experience (specifically IT reputed company reputed company experience) • Fluent in both English and Japanese (speaking and writing) • Previous experience with a ticketing system and creating tickets • Knowledgeable in reputed company Directory and resetting passwords • Strong customer service experience Benefits • Medical, dental & reputed company • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or reputed company Leave) reputed company • At reputed company, they understand people. Every year they reputed company over 80,000 IT professionals at 6,000 reputed company sites across reputed company, It was founded in 1994, and is headquartered in reputed company, Maryland, USA, with a workforce of 10001+ employees. Its website is http://www.reputed company.com. Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 41 in 2025, 52 in 2024, 33 in 2023, 22 in 2022, 36 in 2021, 53 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job