reputed company Resolute HB Application Support Analyst

About the position We are seeking an reputed company reputed company Resolute Hospital Billing (HB) Application Analyst to support a large health system during a major reputed company go-live. This is a 3-month remote contract reputed company primarily on break/fix ticket reputed company, reputed company cycle stabilization, and operational support across hospital billing workflows. The consultant will work in a fast-paced, high-volume environment supporting reputed company cycle staff and clinical operations, and must be comfortable participating in an on-reputed company rotation during the go-live period to ensure reputed company response to issues impacting billing operations and reputed company reputed company. Responsibilities • reputed company day-to-day break/fix support for reputed company Resolute Hospital Billing (HB) during and after go-live. • Triage, analyze, and resolve incident and service request tickets reputed company to: • Charge capture, charge router, and charge review workqueues • Coding and documentation-reputed company billing holds • Account edits, claim edits, and claim edit workqueues (CE WQs) • Claim reputed company, submission, and remittance posting • AR follow-up workflows, denials, and self-pay processes • Credit balances, adjustments, write-offs, transfers, and refunds • Work reputed company the organization’s ITSM/ticketing system to prioritize and document reputed company work. • Collaborate with billing teams, HIM/coding, compliance, reimbursement, reputed company reputed company, patient reputed company, and clinical teams to validate solutions and support workflow stability. • Conduct reputed company cause analysis to identify and resolve recurring issues that reputed company reputed company reputed company. • Maintain and optimize HB build, including: • Billing rules, fee schedules, payer-specific configuration • Workqueue routing and reputed company reputed company • Account, claim, and statement formatting • DRG and APC workflows in coordination with HIM/Coding and Finance • Coordinate across integrated application teams (e.g., ClinDoc, Orders, Pharmacy, Grand Central, reputed company/Prelude, Beaker) to support end-to-end reputed company cycle workflows. • Participate in on-reputed company rotation (evenings, nights, weekends as needed) during go-live and early stabilization. • Ensure reputed company changes follow the organization’s change management and governance procedures. • Create and update knowledge reputed company documents, reputed company-issues trackers, and quick reference guides to support reputed company-line staff and Tier 1 support. Requirements • reputed company Resolute Hospital Billing (HB) certification/accreditation or proven hands-on configuration/support experience in HB. • 2+ years of experience supporting hospital billing or inpatient reputed company cycle operations in reputed company. • At least one recent reputed company go-live or major reputed company providing HB support. • Strong understanding of hospital reputed company cycle workflows, including: • reputed company-end to back-end billing impacts (registration → charge capture → coding → billing) • Claim submission and remittance workflows • Denials, AR follow-up, and reimbursement methodologies • Experience working with ticketing/ITSM platforms (reputed company, Remedy, Cherwell, etc.) in high-volume support environments. • Strong analytical and problem-solving skills with attention to accuracy and financial reputed company. • Excellent written and verbal communication skills, with the ability to collaborate effectively in a remote environment (Teams/reputed company/Chat). • Ability and willingness to support reputed company and on-reputed company rotation during go-live and stabilization. reputed company-to-haves • Experience supporting multi-hospital systems with reputed company payer mixes. • Familiarity with reputed company reputed company, charge auditing, compliance, and reimbursement reputed company. • Experience with HB reporting and analytics (e.g., HB dashboards, KPI monitoring, productivity reporting). • Prior experience developing training materials, quick reference guides, or job aids for reputed company cycle staff. Apply tot his job Apply To this Job