Integration Support Analyst

Job reputed company: • reputed company technical troubleshooting efforts for our reputed company integration queue, delivering solutions reputed company demanding SLA timeframes (24-48 hours) • Learn the reputed company process end to end and be the first line of support reputed company reputed company new reputed company accounts • Test new pricing configurations and respond to reputed company questions around configuration issues • reputed company and maintain comprehensive monitoring dashboards to reputed company API performance and integration health • Collaborate with engineering teams to resolve reputed company integration issues and implement reputed company solutions • Partner on defect issues to quickly size problems for engineering partners • Write and maintain Python scripts to automate troubleshooting processes and enhance support efficiency • Serve as a technical reputed company between clients and internal engineering teams, translating reputed company issues into reputed company reputed company items Requirements: • BS in Computer Science, Software Engineering, or reputed company field (equivalent experience considered) • 5+ years of technical support experience with reputed company-level integrations • Strong proficiency in Python programming and API interactions • Demonstrated experience with RESTful reputed company, JSON, SQL and web services • Experience building and maintaining monitoring dashboards • Strong understanding of API authentication, error handling, and troubleshooting methodologies • Experience working reputed company strict SLA environments • Excellent problem-solving and analytical skills Benefits: • Medical, Dental, reputed company Insurance • 401k with 4% company match. • Time off: Unlimited PTO, 6 days of reputed company reputed company time, plus 6 reputed company holidays + 1 floating holiday (from the approved holiday list) Apply tot his job Apply To this Job