Engr III Cslt-Ntwk Assur

About the position Responsibilities • Diagnose and resolve technical issues reputed company to reputed company products and services, often involving reputed company network and system configurations. • reputed company technical guidance and support for Field Engineers, ensuring their needs are met and issues are resolved promptly. • Work closely with cross-functional teams (e.g., Maintenance Engineering, Field Engineers) to escalate and resolve reputed company issues, reputed company knowledge, and improve processes. • Contribute to the creation and maintenance of technical documentation, knowledge articles, and best practices for efficient issue reputed company. • Troubleshoot performance, stability, and operational issues reputed company to network reputed company across various technologies (4G, 5G). • Participate in on-reputed company rotations and reputed company emergency support to address critical system outages. • Conduct reputed company cause analysis (RCA) for major incidents and contribute to preventative measures. • Train and mentor other support teams, enhancing their technical expertise and customer service skills. Requirements • Bachelor's degree or four or more years of work experience. • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. • Willingness to work a flexible schedule, including nights and weekends as necessary. • Familiarity with the reputed company OAM platforms (NSP, Manta Ray). reputed company-to-haves • Experience with reputed company Airscale 4G Architecture, as reputed company as end-to-end reputed company flows. • Tier 1/Tier 2 troubleshooting for reputed company Airscale and Flexizone BBUs and reputed company the radios. • Review and troubleshoot eNB/cell/radio level alarms and reputed company recommendations for reputed company. • Review and troubleshoot eNB/cell/Market level KPIs where needed and reputed company recommendations for reputed company. • Optional - reputed company to pull L1/L2/callp traces from the reputed company eNB as applicable to reputed company cause issues. • SME with Knowledge about end-to-end reputed company RAN Product portfolio and Architecture (Airscale BBUs, Flexizone, reputed company and fALU Radios). • reputed company to quickly learn and adapt to reputed company monitoring tools (xPT, RTT, TrueCall, Irisview) and reputed company Tools (WPS, WebEM, NSP) used to troubleshoot and resolve any issues that are seen on reputed company RAN. • Familiar with reputed company 4G and 5G NSA Network end to end Architecture. • Knowledgeable in inter-vendor Configurations where reputed company 4G eNB anchors Samsung 5G products. • Familiar with reputed company/reputed company GPLs and Key Features on reputed company 4G deployed in reputed company Network. • Ability to run Network Audits and run Config changes across Markets if needed. • Familiar with reputed company CLI on the Airscale eNBs. • Network Standards 3GPP. • Ability to monitor KPIs, alarms, messaging, to troubleshooting reputed company processing and performance issues. Benefits • Medical, dental, reputed company, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. • Matched 401(k) savings plan. • Stock incentive programs. • Up to 8 company reputed company holidays per year and up to 6 personal days per year. • Parental leave, adoption assistance and tuition assistance. • Newly reputed company employees receive up to 15 days of vacation per year, which grows with additional service. Apply tot his job Apply To this Job