Experienced Claims Data Entry Specialist – Remote Work Opportunity for Detail-Oriented Professionals in Data Management and Customer Support

Welcome to arenaflex

arenaflex is a dynamic and forward-thinking organization dedicated to delivering exceptional services and support to our clients and customers. We pride ourselves on fostering a collaborative and inclusive work environment that encourages growth, innovation, and excellence. As we continue to expand and evolve, we are seeking talented and motivated individuals to join our team. If you are a detail-oriented and organized professional with a passion for data management and customer support, we invite you to explore this exciting opportunity to become a Claims Data Entry Specialist at arenaflex.

Job Overview

The Claims Data Entry Specialist plays a vital role in our operations, providing administrative and clerical support to our contact center and various departments. This position is responsible for ensuring the accurate and timely processing of claims data, which is essential to the seamless operation of our services. As a Claims Data Entry Specialist at arenaflex, you will have the opportunity to work in a supportive and collaborative environment, with a team of experienced professionals who are dedicated to delivering exceptional results.

Key Responsibilities

• Accurately enter claim information from various sources into our automated system, ensuring attention to detail and adherence to established protocols.
• Attach supporting documents to claim files and ensure they are forwarded to the appropriate person or department, maintaining organized and up-to-date records.
• Assist in making necessary adjustments to claims, including voiding claims, changing loss types, dates of loss, and processing other requested changes efficiently, while providing excellent customer support.
• Provide backup phone coverage, offering assistance and support to customers as needed, and responding to customer inquiries promptly and professionally via our chat application.
• Perform additional support tasks as requested by management, demonstrating flexibility and a willingness to adapt to changing priorities and requirements.

Requirements and Qualifications

To be successful in this role, you will need to possess a combination of administrative, technical, and interpersonal skills. The following requirements and qualifications are essential:

• A high school diploma or equivalent is required, with 2-4 years of experience in general office work, demonstrating a capability to handle various administrative tasks.
• A strong ability to prioritize tasks, meet deadlines, and work effectively under pressure, with excellent time management and organizational skills.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, is essential, with the ability to learn and adapt to new software and systems.
• Excellent communication skills, both written and verbal, with a focus on providing outstanding customer service, and the ability to respond to customer inquiries in a professional and courteous manner.

Preferred Qualifications

While not essential, the following qualifications and skills are preferred:

• Experience in data entry, claims processing, or a related field, with a strong understanding of administrative procedures and protocols.
• Knowledge of automated systems and software, with the ability to learn and adapt to new technologies and platforms.
• Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently and effectively.
• Experience working in a remote or virtual environment, with the ability to self-motivate and work independently with minimal supervision.

Career Growth and Development

At arenaflex, we are committed to providing our employees with opportunities for growth and development, both personally and professionally. As a Claims Data Entry Specialist, you will have access to training and development programs, designed to enhance your skills and knowledge, and support your career advancement. Our goal is to create a work environment that is challenging, rewarding, and supportive, where you can thrive and reach your full potential.

Work Environment and Culture

arenaflex is dedicated to creating a diverse and inclusive workplace, where all employees feel valued, respected, and supported. We believe that our employees are our greatest asset, and we strive to create a work environment that is collaborative, dynamic, and fun. As a Claims Data Entry Specialist, you will be part of a team that is passionate about delivering exceptional results, and making a positive impact on our customers and communities.

Compensation and Benefits

arenaflex offers a competitive compensation and benefits package, designed to attract and retain top talent. As a full-time employee, you will be eligible for a range of benefits, including:

• Competitive salary and bonus structure
• Comprehensive health and dental insurance
• Retirement savings plan and matching program
• Paid time off and holidays
• Opportunities for professional development and growth

How to Apply

If you are a motivated and detail-oriented professional, with a passion for data management and customer support, we encourage you to apply for this exciting opportunity to become a Claims Data Entry Specialist at arenaflex. Please submit your application, including your resume and a cover letter, outlining your experience, skills, and qualifications. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Conclusion

arenaflex is a dynamic and innovative organization, dedicated to delivering exceptional services and support to our clients and customers. As a Claims Data Entry Specialist, you will play a vital role in our operations, providing administrative and clerical support to our contact center and various departments. If you are a detail-oriented and organized professional, with a passion for data management and customer support, we invite you to join our team and contribute to our mission of excellence. Apply today and take the first step towards a rewarding and challenging career at arenaflex.