Experienced Energy Services Data Entry Clerk – Remote Typist for Dynamic Non-Profit Human Services Agency

Welcome to arenaflex

arenaflex is a non-profit human services agency dedicated to driving positive change and enhancing the lives of individuals and families. Our mission is built on fostering community growth, providing essential services, and promoting holistic well-being. As a dynamic team united by a shared passion for making a lasting impact, we are committed to creating a better future for all. With a focus on energy services, we strive to make a meaningful difference in the lives of those we serve.

Position Overview

As a valued member of our team, the Energy Services Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This is an exciting opportunity for a detail-oriented and organized individual to join our team and contribute to our mission. As a remote typist, you will have the flexibility to work from home and be part of a team that values work-life balance and employee well-being.

Essential Duties and Responsibilities

• Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
• Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Attend all required staff meetings, supervision, training, and contractual meetings.
• Participate in mandatory agency training and other relevant professional development activities.
• Ensure strict confidentiality is maintained in all aspects of the role.
• Perform related work as required.

Required Qualifications and Skills

To be successful in this role, you will need:

• An Associate degree or equivalent professional experience.
• Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Bilingual in Spanish is preferred, but not required.

Essential Skills and Competencies

In addition to the required qualifications, the ideal candidate will possess:

• Excellent data entry skills, with high accuracy and attention to detail.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Proficiency in Microsoft Office, particularly Excel, and experience with database management systems.
• Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and clients.
• A strong commitment to confidentiality and data protection.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a member of our team, you will have access to:

• Mandatory agency training and other relevant professional development activities.
• Opportunities for career advancement and professional growth.
• A supportive and collaborative work environment that encourages learning and development.

Work Environment and Company Culture

arenaflex is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We offer a flexible and supportive work environment that encourages work-life balance and employee well-being. As a remote typist, you will have the flexibility to work from home and be part of a team that values collaboration and communication.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• Hybrid work opportunities and flexible scheduling.
• Student loan forgiveness and tuition remission programs.
• Employer-sponsored retirement plan contributions.
• Pet insurance and employee discounts.

Conclusion

If you are a motivated and detail-oriented individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. As a member of the arenaflex team, you will be part of a dynamic and inclusive workplace that values diversity, equity, and inclusion. Don't miss out on this chance to join a team that is dedicated to creating positive change and enhancing the lives of individuals and families. Apply now to become an Energy Services Data Entry Clerk – Remote Typist at arenaflex and start making a meaningful difference in your community.