Experienced Media Engineer II for Night Shift Operations – High-Level Data Entry, Technical Support, and System Maintenance

Introduction to arenaflex

arenaflex is a leading global entertainment and media enterprise, renowned for its innovative approach to storytelling, creativity, and technological advancements. As a pioneer in the industry, arenaflex continues to push the boundaries of what is possible, delivering top-notch experiences to audiences worldwide. Our organization is committed to fostering a culture of excellence, diversity, and inclusion, where talented individuals can thrive and grow. If you are a motivated and skilled professional looking for a challenging and rewarding career, we invite you to join our team as a Media Engineer II for night shift operations.

Job Overview

The Media Engineer II position is a critical role within our organization, responsible for ensuring the seamless operation of our media systems, networks, and infrastructure. As a key member of our technical team, you will be responsible for providing high-level technical support, performing routine maintenance, and troubleshooting complex issues that may arise during night shift operations. Your expertise will play a vital role in maintaining the integrity and efficiency of our systems, ensuring that our content is delivered to audiences without interruption or compromise.

Key Responsibilities

• Respond to and resolve technical issues that impact production, broadcast, and content distribution across multiple networks, including system outages, failures, and related technical problems.
• Conduct diagnostic testing, repair, and replacement activities as necessary to resolve issues and maintain system uptime.
• Utilize system health and performance monitoring software and platforms to identify and troubleshoot system issues and failures.
• Investigate and analyze web-based audio/video signals in conventional SDI and IP 2110 essence stream routing conditions.
• Investigate and analyze cloud platforms as required.
• Manage third-party service providers by enforcing the agreed-upon scope of services within the various consented-to support agreements.
• Select, train, motivate, and evaluate technical staff; provide or direct staff training; work with employees to address deficiencies; implement discipline procedures.
• Determine and secure hardware, supplies, and materials for media technology systems within budget guidelines; procure and maintain equipment and supplies.
• Develop long-range plans for future media technology needs, including capital upgrades, to enhance production and distribution capabilities.
• Aid in the development and implementation of policies and procedures regarding technology facilities with an emphasis on increasing the integration of all systems to meet business, marketing, and entertainment objectives.
• Offer operational support for migrations of all types related to operating, maintaining, and programming the audio and video production/distribution systems across the enterprise and other associated properties.
• Perform upgrades to system hardware and software workflows under the supervision of a more experienced specialist or manager.
• Perform and coordinate preventive maintenance on all broadcast systems and equipment, such as distribution systems, switchers, consoles, playout servers, cameras, digital mechanics, electromechanical equipment, automation systems, and radio facilities to ensure optimal transmission performance.
• Participate in complex engineering projects at the direction of more experienced engineers.
• Review, maintain, and contribute to system/workflow documentation.
• Participate in training and development objectives. Conducts peer training and development sessions.
• Other duties as required to assist with achieving Business Targets.

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• 3+ years of prior and relevant experience in ensuring professional sustainment, uptime, and overall security of the technical environments of live media production and distribution conditions.
• Bachelor's degree in electrical engineering, computer science, or a related major, or equivalent work experience.
• Demonstrated troubleshooting and supporting experience in at least one of the following:
• IP-based broadcast equipment, including switches, switchers, sound boards, signal processors, encoder/decoders, video scalers, playback systems, etc.
• Studio technology, including video walls, cameras, VR set technology, image processing systems, touch screens, lighting, etc.
• File-based workflows, such as project media resource management systems (cloud-based cloud figure or local network-based), including storage, compute, encode, and distribution.
• Production control systems, such as Imagine Communications or Grass Valley automation systems, Eager, Adobe, Viz, Dalet, Riedel trunking, Lawo, Calrec, Evertz, Ross, and others.
• Transmission systems, such as RF (Radio Frequency), Satellite Distribution, Fiber Distribution, etc.
• Demonstrated history of troubleshooting and sustainment knowledge on AWS Foundations and other cloud-based technologies, including S3/Glacier storage and cloud compute (EC2) services.
• Physical requirements and work environment: Ability to climb ladders, work on elevated structures and building roofs, work aerial lift platforms, and have a valid driver's license.
• Ability to create, read, and interpret AutoCAD and other technical drawing/documentation tools.

Preferred Qualifications

While not essential, the following qualifications are preferred:

• Knowledge and experience with on-prem and cloud-based storage and compute infrastructure platforms and current technological contributions.
• Knowledge and experience with SMPTE standards for broadcast TV and video production/streaming conditions.
• Knowledge and experience with compression methods, such as MPEG2/4, HEVC, JPEG 2000, and JPEG XS.
• Knowledge and experience with Evertz software control systems, such as frame control through Vista Link or Magnum, EQX/EXE switches, and their monitoring software VLPRO, SDVN, celebrity, VUE, MVP.
• Knowledge and experience with Nielsen (NACAT), VANC hardware, Direct Acoustics, and other related systems.
• Knowledge and experience with hosted receiver decoders IRDs, core devices, edge devices, timing of video and audio systems, audio and video media file formats are an asset.
• Ability to create, read, and interpret AutoCAD and other technical drawing/documentation tools.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a Media Engineer II, you will have access to a range of training and development opportunities, including:

• On-the-job training and mentorship from experienced engineers and technical specialists.
• Formal training programs and workshops to enhance your technical skills and knowledge.
• Opportunities to work on complex engineering projects and contribute to the development of new technologies and systems.
• Collaboration with cross-functional teams to develop and implement innovative solutions.
• Performance evaluations and feedback to help you set and achieve career goals.

Work Environment and Company Culture

arenaflex is a dynamic and innovative organization that values creativity, diversity, and inclusion. Our work environment is fast-paced and collaborative, with a focus on delivering exceptional results and exceeding audience expectations. As a member of our team, you can expect:

• A supportive and inclusive work environment that encourages open communication and collaboration.
• A culture of innovation and creativity, where new ideas and approaches are encouraged and valued.
• Opportunities to work with talented and experienced professionals from a range of disciplines and backgrounds.
• A comprehensive range of benefits and perks, including competitive salary, health insurance, retirement savings, and paid time off.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including a salary range of $70-$80 per year, depending on experience and qualifications. In addition to your salary, you will be eligible for a range of benefits and perks, including:

• Comprehensive health insurance, including medical, dental, and vision coverage.
• Retirement savings plan, including employer matching contributions.
• Paid time off, including vacation days, sick leave, and holidays.
• Opportunities for professional development and career advancement.
• Access to exclusive employee events and experiences.

Conclusion

If you are a motivated and skilled technical professional looking for a challenging and rewarding career, we invite you to apply for the Media Engineer II position at arenaflex. With your expertise and experience, you will play a critical role in maintaining the integrity and efficiency of our media systems, networks, and infrastructure. Join our team and contribute to the delivery of exceptional entertainment experiences to audiences worldwide.