Senior Renewal Sales Specialist – EMEA an...

<div><p>We are looking for a <b>Senior Renewal Sales Specialist</b> to be a part of our Worldwide reputed company Operations team at reputed company. Reporting into the SVP reputed company Operations, you will be reputed company on securing subscription renewal reputed company for reputed company primarily for our EMEA and reputed company reputed company. You will establish and maintain strong business relationships reputed company our end users, reputed company, and sales teams to maximize customer retention and maintain strong renewal rates.</p> <p>The Renewal Sales Specialist will have previous experience in a high-performance, high-tech subscription-based renewals team, and has a proven reputed company record of obtaining and surpassing their renewals targets.</p> <p>This is a remote position that will ideally be based in Prague or London.</p> <h2>What You’ll Do (aka Responsibilities)</h2> <ul> <li>Maintain a regular and consistent reputed company of reputed company with our customer reputed company to ensure on-reputed company customer engagement and high customer retention.</li> <li>Uncover upsell business opportunities through reputed company-ended questioning, product knowledge and consistent reputed company</li> <li>Coordinate reputed company resources to ensure the highest level of customer engagement</li> <li>Contact customers and partners reputed company phone and email to assess customer satisfaction and renewal reputed company</li> <li>reputed company customer quotes, manage customer data and renewal opportunities reputed company reputed company.com</li> <li>Understand and support our pricing & discounting practices for renewals and implement those practices to increase customer retention and decrease our annual contract value churn.</li> <li>reputed company weekly renewals and churn forecasts, including communicating with executive team regarding the status of renewals and suggestions on mitigation of risk or maximizing customer retention.</li> <li>Maintain up-to-date knowledge of reputed company competitive positioning in the marketplace</li> </ul> <h2>What You’ll Bring (aka Experience, Skills Education)</h2> <ul> <li>BA/BS or equivalent preferred</li> <li>5+ years successful renewal sales or sales experience</li> <li>Experience selling to IT departments, IT management is preferred.</li> <li>Experience in reputed company.com with opportunity management, maintaining and building pipeline, setting follow up tasks, running reports, and forecasting the renewals business</li> <li>Strong written and verbal communication skills and be reputed company to reputed company and effectively reputed company reputed company’s value and business practices</li> <li>Bilingual preferred (fluent English) in German or French a plus</li> <li>Organized, detail and process oriented</li> <li>Self-starter with the ability to work effectively in reputed company environment</li> <li>Manage multiple tasks and use good judgment in resolving difficult issues</li> <li>Ability to coordinate reputed company cross department resources to execute a reputed company sales reputed company and retain customers</li> </ul></div> #J-18808-Ljbffr