Salesforce Administrator

We’re looking for a Salesforce Administrator who enjoys turning business challenges into practical, scalable solutions. The Salesforce Administrator will join the Sales Systems team and report to the Senior Manager of Salesforce Systems & Integrations, supporting various projects and initiatives to customize and optimize Salesforce to meet Tipalti’s business needs. This role will be primarily aligned with our Operations department, which includes Onboarding, Compliance, Customer Success, Support, and other related functions, while also supporting other departments as needed. This role is ideal for someone who thrives on problem-solving, process improvement, and making Salesforce work smarter for its users. Why join Tipalti? Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies. At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin. In this role, you will be responsible for: • Platform Ownership & Strategy: Manage the end-to-end Salesforce lifecycle, including strategic planning, system design, configuration, and ongoing optimization. Ensure the platform aligns with evolving business goals and delivers measurable organizational impact. • Administration & Declarative Development: Configure and enhance Salesforce using best practices across process automation, security and access, data architecture, and system configuration. Design, build, test, and deploy scalable declarative solutions. Maintain sandboxes and development environments to support robust testing and deployment. • Requirements Gathering & Analysis: Collaborate with cross-functional teams to scope, define, and prioritize business and technical requirements. Analyze processes, identify gaps, resolve inconsistencies, and translate complex needs into clear, actionable specifications. • Process Optimization & Continuous Improvement: Evaluate existing workflows and automations for scalability, performance, and maintainability. Recommend and implement improvements while proactively monitoring new Salesforce releases and features, industry trends, and emerging technologies to modernize the platform. • Support, Enablement & Request Management: Manage request intake, prioritization, and escalation across departments. Provide timely and effective user support by troubleshooting issues, addressing root causes, and improving processes or functionality. Share best practices and guidance to help users maximize Salesforce effectiveness. • Data Quality & Governance: Promote high-quality data through deduplication, imports, cleanup efforts, and routine audits. Maintain strong governance practices to ensure long-term data accuracy and integrity. • Integrations & Tech Stack Management: Support and enhance integrations with external systems, identifying opportunities to improve performance and reliability. Evaluate and implement new applications and data sources aligned with business objectives. • Change Management: Lead and support change initiatives, ensuring smooth rollouts of new features, updates, and process improvements through effective planning, communication, and training. Work closely with internal and offshore Salesforce team to clarify requirements, resolve issues, and coordinate deployments. Maintain clear documentation of configurations, customizations, and processes to support ongoing maintenance and knowledge transfer. About you • 3+ years of hands-on Salesforce administration experience. • Thorough understanding of the Salesforce platform, including standard and custom objects, data modeling, and security configurations. • High proficiency in designing and implementing complex automations using Salesforce Flow. • Ability to communicate technical concepts in plain language for non-technical users. • Skilled at evaluating business needs, breaking down requirements, and designing scalable solutions. • Excellent project management skills and the ability to manage multiple projects simultaneously. • Experience with evaluating and connecting Salesforce to other system integrations. • Nice to have, experience with Agentforce, Data Cloud, Gainsight, and other SaaS integrations. • Supporting Salesforce org with 500+ users, working with multiple SFDC admins, manage multiple Salesforce instances is preferred. • Salesforce Admin or other specialized certifications is a bonus. Our benefits package includes: • Competitive salary and stock options • Matching 401K • Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD • 15 days of PTO • Subsidized lunch on office days • Fresh fruit, snacks & drinks in office • Dog friendly office on Thursdays • Phone/internet allowance • Regular company-wide social events • Multiple ERG groups celebrating our diversity and creating an inclusive culture Base Salary Range: $95,000 - $117,000 USD annually. Bonus: Target bonus is 10% of base salary. Bonus entitlement is based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion, to be formalized and communicated to you following your start date. The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws. Sales at Tipalti Tipalti’s sales teams drive global growth for our best-in-class product. Whether you are an account executive, sales development representative, or solutions consultant, you’ll be joining a team of individuals who thrive within a fast-paced, metrics- and performance-driven sales organization. Our collaborative culture ensures that our sales teams work as one to deliver on common goals, whilst being provided with the resources to learn and grow via the Tipalti Academy. Our Mission Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance. Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed. Accommodations Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination. As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to hr@tipalti.com for assistance. AI Use We may use artificial intelligence and automated systems (collectively "AI") to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process, you can contact hr@tipalti.com. Privacy We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below: Apply tot his job Apply To this Job